practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactivemonitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts … to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure More ❯
food and drink and utilities to high-security industries such as defence, aerospace and nuclear. As the Helpdesk Resource Coordinator, you will with call handling, resource planning and compliance monitoring duties across our variousclient premises within the Facilities Services division. Key Responsibilities Accurately and efficiently logging of all reactive jobs via telephone and email Schedule and coordinate maintenance activities More ❯
with new customers, helping prioritize deployment to deliver value swiftly. Customer Advocacy: Work closely with customers to understand their challenges and advocate for their requirements within our product team. Proactive Support: Monitor usage patterns to anticipate needs and suggest improvements or new features proactively. Collaborative Problem-Solving: Collaborate with engineering and product teams to resolve technical issues promptly, ensuring More ❯
IT Support Engineer Edinburgh/Hybrid - Salary up to £40,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary More ❯
