DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. Virtualisation: Hyper-V and/or VMware. RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. Backup and disaster recovery experience and restore drills. Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. PowerShell for troubleshooting More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
DS, DNS, DHCP, Group Policy. Networking fundamentals: switching, routing, VLANs, VPNs and firewall configuration. Virtualisation: Hyper-V and/or VMware. RMM and PSA tooling in an MSP setting: monitoring, patching, scripting, ticket hygiene and documentation. Backup and disaster recovery experience and restore drills. Security practices: MFA, EDR, baseline hardening and familiarity with Cyber Essentials controls. PowerShell for troubleshooting More ❯
to critical network operations, collaborate closely with our clients and technical teams, and contribute to the development of technical strategies and operational improvements. Key Responsibilities Ensure network availability through proactivemonitoring, maintenance, and documentation. Perform failover testing and implement best practices within your technical discipline. Troubleshoot and resolve high-complexity incidents, providing regular updates to customers and internal … or Managed Service environment. Cisco CCNA certification. Aruba ASCA certification. Strong IP networking knowledge, including IP Routing. Expertise with Firewalls (Palo Alto and/or Cisco). Experience with monitoring/event management tools (e.g., SolarWinds). ITIL Foundation Certificate or experience working within ITIL frameworks. Desirable: Working towards Cisco CCNP or Aruba ACSP certifications. Experience with Cisco ISE More ❯
privacy practices. Technically confident and able to troubleshoot common access or usability issues. Excellent communication skills, both written and verbal. Friendly, learner-focused approach to support and service. Organised, proactive, and comfortable working independently. Analytical mindset with the ability to identify trends in data and learner activity. Confident using initiative and adapting to new tools or situations. Desirable: Previous More ❯
