Infrastructure Manager for Network and Telecoms; to deliver connectivity for domain controllers, servers, system hosting, backups, virtual server infrastructure, IP Telephony, Wi-Fi and proactivemonitoring tools. Part of the role will be to establish new and continue to maintain ongoing documentation and ensure that service desk support … Infrastructure Manager for Network and Telecoms; to deliver connectivity for domain controllers, servers, system hosting, backups, virtual server infrastructure, IP Telephony, Wi-Fi and proactivemonitoring tools. Part of the role will be to establish new and continue to maintain ongoing documentation and ensure that service desk support … Service standards. Good knowledge of Planning & Delivering on key programmes of work Proven track record of understanding network configuration and interpreting data from complex monitoring software and reporting tools Excellent understanding and experience of troubleshooting of networking LAN/WAN protocols (in particular TCPIP) Must be able to work more »
issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: • Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration • Config/Management, System Build, File Storage Management and System Administration. … team responsibilities. • Experience of working in controlled Data Centre environments. • Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactivemonitoring • Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring • Project engagement and investigating where the … support as a recognized technical expert. • Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. • Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. • Understand performance monitoring and be able to produce performance reports. • Stabilizing more »
of your managed security needs and can work with you to define and achieve you own individual security requirements. Our team of experts provide proactivemonitoring and reporting, monitoring your equipment to ensure maximum availability and responding to calls to support change requests and helping diagnose system … Incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience. • Document and conform to processes related to security monitoring procedures. • Provide excellent customer service to ensure the continued delivery of high quality of the SOC services. • Initiate escalation procedure to counteract potential threats … Ability to work on a shift basis including weekends and evenings. Skills Theoretical knowledge of security toolsets such as SIEM, IDS, Vulnerability Management, Availability Monitoring and other threat detection technologies. · Pre-existing knowledge of common network protocols. · Pre-existing knowledge of Windows and Linux based operating systems. · Ability to more »
AzureAD, O365/Exchange Hybrid, Intune) Virtualisation Technologies (VMWare) Networking Technologies (LAN/WLAN, WAN/MPLS) Storage Management (physical SAN and software-defined) Monitoring and management tools (PRTG, SCCM) Backup, restore and business recovery processes Security Technologies (Firewalls/VPN/Malware Protection/Email & Web Filtering) With more »
the network infrastructure. This hybrid role involves working within both network operations and project delivery. Requirements: Experience in project delivery and BAU/Operations. Proactive diagnosis and troubleshooting of networking faults and performance issues. Good understanding of cybersecurity principles, priorities, and incident management. Maintenance of network software and hardware … lifecycle. Technical documentation maintenance. Proactivemonitoring of network performance, utilization, and health alerts. Network commissioning and installation experience. Strong verbal and written communication skills, ability to discuss network requirements, and collaborate with other technical teams. Maintenance of good relationships with partners and key stakeholders. Awareness of the latest more »
audits. Ensure network performance and provide network performance statistics and reports. Recommend, schedule, and perform network improvements, upgrades, and repairs. Recommend and manage network monitoring tools. Perform troubleshooting of all Network systems in both Corp and Data centre. Develop and implement applications and tools to improve the operational efficiency … of the company. Participating in the identification and enablement of process automation. Help maintain and enhance existing applications and processes. Participating in the proactivemonitoring of our global network. Developing metrics and reports for managing network connectivity. Collecting and analysing data that is necessary for enabling new sites. … FICO network infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, troubleshooting, and optimizing all network hardware, software, communication links as well as the monitoring and management tools required. The Network Operations Lead Engineer will provide technical oversight for the installation, monitoring, maintenance, support, and optimization of all more »
management including Hyper-V and VMware Systems Engineer Responsibilities: Manage and monitor Citrix, desktop, and print environments, and manage all AD estate aspects Use proactivemonitoring tools to enhance end-user experience and identify continual improvement opportunities Develop and maintain standards, documentation, and imaging for systems and services more »
Manchester, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
to on-site engineers and end users during installations and troubleshoot any issues that arise. Communicate with customers to capture initial requirements and provide proactivemonitoring and management of services. Collaborate with clients to analyse needs and develop solutions that meet or exceed expectations. Requirements: 5+ years of more »
via phone and email and provide 1st time resolutions for customer issues where possible. Provide technical troubleshooting support for desktop software and hardware technologies. Proactivemonitoring of retail systems and servers. Daily systems monitoring and administrative operational processes. Escalating support tickets through Service NOW to the 2nd … or similar enterprise databases). Ability to schedule own workload prioritising to meet the business needs Capable of working on own initiative, with a proactive and organised approach Please note this is a 5 day per week shift based role with shift hours between 8am-4pm, 9am-5pm OR more »
via phone and email and provide 1st time resolutions for customer issues where possible. Provide technical troubleshooting support for desktop software and hardware technologies. Proactivemonitoring of retail systems and servers. Daily systems monitoring and administrative operational processes. Escalating support tickets through Service NOW to the 2nd … or similar enterprise databases). Ability to schedule own workload prioritising to meet the business needs Capable of working on own initiative, with a proactive and organised approach Please note this is a 5 day per week shift based role with shift hours between 8am-4pm, 9am-5pm OR more »
accounts, including transit VPCs, to ensure robust and secure connectivity. Ensure the reliability, availability, and performance of systems and applications hosted on AWS through proactivemonitoring, analysis, and optimization. Utilize AWS native and third-party monitoring tools to detect issues, perform root cause analysis, and implement remediation … or similar CI/CD tools. Deep understanding of networking and security principles in cloud environments, including transit VPCs. Proven experience in system reliability, monitoring, and remediation using AWS native and third-party tools. Excellent documentation skills with the ability to create clear and concise documentation, runbooks, and playbooks. … Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues. Excellent communication and collaboration skills with the ability to work effectively in a team environment. Preferred Qualifications: AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect) are a plus. Experience with other more »
Security Analyst Role: Join our Security Operations Centre in Doncaster, UK, as a Security Analyst, contributing to our mission of delivering top-tier protective monitoring solutions to clients across various industries. In this Monday to Friday, 9:00 am to 5:30 pm role, you'll play a pivotal … part in ensuring the safety and security of organizations through proactivemonitoring and incident response. Responsibilities: Provide continuous protective monitoring using state-of-the-art SIEM, IDS, and threat intelligence technologies. Offer expert advice and guidance to clients targeted by cyber attacks, maintaining high standards of support. more »
OS, Office & Microsoft365, Active Directory, Azure, physical servers, networking, SAN infrastructure, virtualised solutions, security, remote access, Disaster Recovery & backup. Manage and maintain the business' proactivemonitoring, ITSM and security tools, together with day-to-day management of client solutions such as Azure Backup and Site Recovery, VMware virtualised more »
PRs and providing feedback to colleagues. · Identifying improvements and recommending solutions. · Building, maintaining, operating and troubleshooting the cloud environment. · Staying ahead of issues with proactivemonitoring and alerting. · Supporting out of hours deployments and providing out of hours support. · Deploying product and server updates. Role requirements: · You are more »
as required and meet the targeted Service Level Agreements (SLAs). Ensuring internal and external applications and associated infrastructure are functioning correctly, by undertaking proactivemonitoring and analysis, resolving problems and escalating as appropriate. Working with other Analysts and Engineers to maintain information systems in accordance with agreed more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
as required and meet the targeted Service Level Agreements (SLAs). Ensuring internal and external applications and associated infrastructure are functioning correctly, by undertaking proactivemonitoring and analysis, resolving problems and escalating as appropriate. Working with other Analysts and Engineers to maintain information systems in accordance with agreed more »
and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues … documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactivemonitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line more »
Driving efficiency and agility with an 'automation-first' approach, suggesting and implementing process improvements. 📚 Keeping us ahead of the curve with thorough documentation and proactivemonitoring of our cloud ecosystem. 💼 Collaborating closely with other teams to deliver outstanding cloud services on time and within budget. 📞 Being the reliable more »
and e-mails on the service desk, adhering to strict SLAs for fault resolutions and service requests completions. Day to day incident management and proactivemonitoring of IT Security Systems and associated platforms and components Coordinate small teams delivering security related work packages in line with the company more »
RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to SLAs. Continuously document processes and implement improvements. Leading customer IT projects. Monitoring system performance and proactively identifying potential problems. Implementing new systems and upgrades. Maintaining and optimizing server infrastructure and network configurations. If you are interested more »
IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as more »
to stakeholders. * Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. * Updating customer documentation to prevent recurrent issues. * Proactively monitoring insights and alerts in the production environment to identify potential issues. * Collaborating with the product and development team to test new product releases and more »
Warrington, England, United Kingdom Hybrid / WFH Options
YourPrime
internal and external customers. Managing the day-to-day performance of infrastructure & applications, including Azure cloud environments, VM environments, storage, firewalls, and switches. Proactively monitoring and updating IT systems, addressing potential issues. Preparing and configuring new equipment, such as PCs, laptops, routers, servers, and network switches. Recording support requests more »
Newark-On-Trent, England, United Kingdom Hybrid / WFH Options
Henderson Scott
to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and more »
Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Henderson Scott
to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and more »