1 to 25 of 169 Proactive Monitoring Jobs in the UK

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities · Lead the Service Desk … team and provide technical guidance. · Act as the ultimate point of escalation for complex incidents. · Define and maintain the technical BAU stack. · Implement proactive monitoring and ensure client security. · Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. · Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯

maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous … improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm professionalism to clients while inspiring high standards within the team, clearly communicating technical issues and resolutions to both technical and non-technical audiences. Must-Have Experience Proven track record in … to-end project lifecycle ownership: from scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure More ❯

Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery … Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service excellence by meeting SLAs and driving performance improvements Collaborate across IT, delivery More ❯

Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWS's Premium Support value proposition. Through commercial innovation and … media streaming workloads, addressing customer needs with tailored solutions. • Solution Adoption & Expansion: • Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance. • Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences. • Data-Driven Strategy & ROI Analysis More ❯

Manage deployments in cloud environments (Azure, AWS, or GCP). Automate provisioning and scaling of SQL instances in the cloud. Implement best practices for cloud security, storage, and performance. Monitoring & Reporting: Implement proactive monitoring and alerting solutions for server and database performance. Prepare system documentation, performance reports, and capacity planning. Qualifications Preferred Qualifications: Bachelor's degree in More ❯

will mainly focused to in new IT projects. They are looking for an Infrastructure Engineering mindset with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Role Responsibilities … Infrastructure & Automation: Maintain and enhance IT infrastructure, including VMware ESXi, Linux, Microsoft Windows Server environments, and Network Monitoring and networking components. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong … streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Operational Excellence: Collaborate with the Infrastructure More ❯

Scripting: Utilise PowerShell, Terraform, or ARM templates to automate deployments and system configurations. Disaster Recovery & Backup: Ensure robust DR strategies using Azure Site Recovery, Veeam, or other backup solutions. Monitoring & Troubleshooting: Proactively monitor system performance, resolve incidents, and optimise IT operations. Collaboration & Support: Work closely with IT teams, vendors, and stakeholders to deliver high-availability infrastructure solutions. Additional experience More ❯

Income Front Office business groups for pricing analytics, offering generation and execution. The successful candidate will also have the opportunity to manage projects implementing and maintaining automated tools and monitoring solutions used by the Support team. Responsibilities: Working as a senior member within the team responsible for the delivery and support of IT services to the following Capital Markets … Rate Swaps Inflation Linked Securities Specific systems within Rates E-Trading areas that that the team is responsible for are:- (non-exhaustive list) ION/Marketview Citi Velocity ITRS (Monitoring Software for platform) Providing functional and technical help around the relevant systems to users by (not exhaustive) Ensure correct pricing of instruments Dealing with Risk & PnL Issues reported by … tools Other key responsibilities (not exhaustive): Assist in development/scripting/maintenance of tools that can be used by team both to automate manual tasks and assist in monitoring of key business/application analytics Understanding and documenting business requirements Proactive monitoring of the E-Trading platform with on-going maintenance of monitoring Interaction with More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

every single day. What You’ll be Doing: You will be accountable for ensuring all ticket ingress is picked up and worked and delivering a fully managed solution through proactive monitoring of the customer estate. You’ll be responsible for ensuring calls are answered within a timely manner to allow us to drive SLA performance. You’ll be … Procedures Provide an effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently Take good care of all Company supplied tools and equipment Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

Azure AD, Intune, Teams, Conditional Access - On-Premise Infrastructure: Windows Server, VMware, Hyper-V, DNS, DHCP, Active Directory - Security & Compliance: Cyber Essentials+, ISO27001, Firewalls, SIEM, EDR, VPN - Remote Monitoring & Management (RMM): Patch Management, NAble, Proactive Monitoring - Licensing Models: Microsoft CSP, NCE, OV, SPLA, Volume Licensing This is a brilliant opportunity for a results-driven IT Sales Manager More ❯

explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities: Provision, configuration, and maintenance of public cloud infrastructure. Monitoring performance and implementing optimisations to enhance user experience. Ensuring system availability and reliability through proactive monitoring, backups, and disaster recovery planning. Incident management and root cause analysis More ❯

every single day. What You’ll be Doing: ~ You will be accountable for ensuring all ticket ingress is picked up and worked and delivering a fully managed solution through proactive monitoring of the customer estate. ~ You’ll be responsible for ensuring calls are answered within a timely manner to allow us to drive SLA performance. ~ You’ll be … Procedures ~ Provide an effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently ~ Take good care of all Company supplied tools and equipment ~ Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings More ❯

every single day. What You’ll be Doing: ~ You will be accountable for ensuring all ticket ingress is picked up and worked and delivering a fully managed solution through proactive monitoring of the customer estate. ~ You’ll be responsible for ensuring calls are answered within a timely manner to allow us to drive SLA performance. ~ You’ll be … Procedures ~ Provide an effective, professional response and solution(s) to reported Incidents/Requests and restore normal service efficiently ~ Take good care of all Company supplied tools and equipment ~ Proactive 3rd party management and quick response to associated escalations Skills We Require Of You: Good interpersonal skills, polite telephone manner, effective communicator at all levels Understanding of the workings More ❯

obligations. Required Skills & Experience: A self-starter with the ability to manage issues through the full lifecycle from triage to resolution. Strong verbal and written communication skills, with a proactive approach to user support. Analytical mindset with the ability to identify trends, recurring problems, and provide effective solutions. Solid understanding of Office 365 applications, Azure Active Directory, and Intune More ❯

NHS Foundation Trust, Bolton GPs and CCG with a strong focus on servers. To maintain and manage an effective, resilient and secure VMWare environment. Support the effective management and monitoring of the physical and virtual server/desktop environment Experience Operating in a virtual desktop environment with software defined storage and virtualised applications. To maintain and manage an effective More ❯

and public cloud configuration documents and diagrams. Keep up-to-date documentation of all servers, racks, systems, and configurations Mentor and provide guidance to Infrastructure and DevOps Engineers Ongoing proactive maintenance of Server and Network systems Research and development of new ideas and technologies to improve cloud Infrastructure Provide independent reviews of Patch, Anti-malware, and Security systems Proactive monitoring of Network, Server, and Storage systems using group standard tools Responding to notifications/alerts for failed hardware/software, and assign to appropriate Infrastructure Engineer as required Assisting in capacity planning and monitoring of storage and systems at all times Develop and maintain communication, dependency, and reliance plans for system reboots and outages Escalate and More ❯

encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors … IaaS solutions, ensuring seamless integration with business applications. Develop and implement cloud-first operational best practices, leveraging automation, infrastructure as code (IaC), and DevOps methodologies where appropriate. Ensure effective monitoring, logging and alerting within cloud platforms to proactively identify and address issues and provide KPI Metric information for functional troubleshooting and reporting. Maintain, define, and own business continuity (BC … across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR More ❯