1 of 1 Proactive Monitoring Jobs in Thatcham

remote tools Troubleshoot and resolve hardware, software, application, and network issues Maintain regular communication with customers throughout the ticket lifecycle Monitor alerts from proactive monitoring systems and manage events accordingly Escalate incidents to resolver groups or third parties where required Liaise with vendors and suppliers, acting … excellence Strong analytical and problem-solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn and develop Professional, reliable, and able to work under pressure ...