Head of Application Operations
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
capacity. Build and run the Problem Management function, driving RCA and preventative actions that reduce recurrence and improve system resilience. Shift Technical Operations toward proactive protections (SLOs, error budgets, early‐warning signals, auto‐remediation, runbook automation) while maintaining excellent reactive response. Define the PETO TechOps model, standardising incident, problem … Management and RCA facilitation with a track record of implementing preventative actions that reduce operational risk. Proficient with observability and ITSM tooling to enable proactive monitoring, SLO/SLA definition and data‐driven operational dashboards. Strong people leadership with experience organising teams for fast execution, accountability and healthy ...