Digital Services Service Desk Team Supervisor
- Hiring Organisation
- South London and Maudsley NHS Foundation Trust
- Location
- Bromley, BR2 0EP, United Kingdom
- Salary
- £44485.00 to £52521.00
Service Desk Service. Main duties of the job The post holder will work The post holder's responsibilities include day to day management and supervision for the provision of a robust Service Desk service meeting the needs of the customers both internal to IT and external to the Trust … request fulfilment with the users of the Trust. Monitor and manage user requests and incidents, escalating customer survey satisfaction responses if required. Line Management of the IT Service Desk Operatives/Analysts providing call handling management and 1st Level technical support. Provide empowerment, coaching and motivation ...