2 of 2 Problem Management Jobs in South London

motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all - we're creative problem solvers with an entrepreneurial spirit. About the Role As SRE Manager, you will lead the operational reliability function for ICIS, ensuring stable, resilient … Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear ...

team are responsible to scope and develop efficiencies and improvements throughout their own processes and aid development in wider teams. Main responsibilities The management and control of all defects within the in-house development environments. To own and chair daily defect calls with lead Development, Test and Operational Teams … Customer and third parties and to provide clear minutes and actions. Definition, ownership and management of the Defect Process. Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers. Ensuring all defects are entered ...