6 of 6 Problem Management Jobs in South London

client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Service Management Role purpose/summary Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. Ensure services meet agreed-upon … service levels and customer expectations. Incident And Problem Management Manage the resolution of incidents and problems to minimize impact on business operations. Implement proactive measures to prevent recurring issues. Change Management Coordinate and manage changes to IT services, ensuring minimal disruption. Facilitate change processes and communicate changes … to stakeholders. Performance Reporting Generate and analyze performance reports to track service delivery metrics. Present findings to senior management and stakeholders. Continuous Improvement Identify opportunities for process improvements and implement best practices. Foster a culture of continuous improvement within the service delivery team. Stakeholder Communication Maintain clear and consistent More ❯

forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Service Management: * Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. * Ensure services meet agreed-upon service levels and customer … expectations. Incident and Problem Management: * Manage the resolution of incidents and problems to minimize impact on business operations. * Implement proactive measures to prevent recurring issues. Change Management: * Coordinate and manage changes to IT services, ensuring minimal disruption. * Facilitate change processes and communicate changes to stakeholders. Performance Reporting … Generate and analyze performance reports to track service delivery metrics. * Present findings to senior management and stakeholders. Continuous Improvement: * Identify opportunities for process improvements and implement best practices. * Foster a culture of continuous improvement within the service delivery team. Stakeholder Communication: * Maintain clear and consistent communication with stakeholders regarding More ❯

Your role The Manager Data Center (MDC) is responsible for the management and performance of a data center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure … services and maintenance activities and provides/coaches the team with instructions. What you'll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site induction … site as energy efficient as possible, in coordination and working with other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customer service tasks, as per Service Planning process guidelines. More ❯

guidance and estimates to the development and technical process as required to ensure proposed solutions are operationally supportable. Undertaking 2nd-3rd line incidents and problem management for client-facing technology services, messaging/APIs, and business applications. Actively participating in the resolution of major incidents, post-incident reviews More ❯

guidance and estimates to the development and technical process as required to ensure proposed solutions are operationally supportable. Undertaking 2nd-3rd line incidents and problem management for client-facing technology services, messaging/APIs, and business applications. Actively participating in the resolution of major incidents, post-incident reviews More ❯

guidance and estimates to the development and technical process as required to ensure proposed solutions are operationally supportable. Undertaking 2nd-3rd line incidents and problem management for client-facing technology services, messaging/APIs, and business applications. Actively participating in the resolution of major incidents, post-incident reviews More ❯