Network Monitoring Analyst (Previous Relevant Experince is Required)
- Hiring Organisation
- Telent
- Location
- Camberley, Surrey, UK
- Employment Type
- Full-time
analysis of Network Infrastructure. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telents change management process and adhere to organizational policies, prioritizing incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents … ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support Incident and Problem Management processes. Review performance reports to identify trends and assist the Problem Management ...