5 of 5 Problem Management Jobs in Edinburgh

Technical troubleshooting - including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities … pressure. Technical Proficiency -Familiarity with Windows/Linux applications Programming language: Knowledge of Java, Python, Unix Shell scripting. OS: Unix, Windows DataBase: MS SQL, Oracle DB DevOps and Code Management: GIT, ClearCase, Docker, Kubernetes. Tools: SQL Developer, UCD, MQ, Business Objects, SSRS (SQL Service Reporting Server). Monitoring Tools : TWS, Tivoli, Splunk and Dynatrace. About working for us Our More ❯

Technical troubleshooting - including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities … pressure. Technical Proficiency -Familiarity with Windows/Linux applications Programming language: Knowledge of Java, Python, Unix Shell scripting. OS: Unix, Windows DataBase: MS SQL, Oracle DB DevOps and Code Management: GIT, ClearCase, Docker, Kubernetes. Tools: SQL Developer, UCD, MQ, Business Objects, SSRS (SQL Service Reporting Server). Monitoring Tools : TWS, Tivoli, Splunk and Dynatrace. About working for us Our More ❯

development, testing and smooth operation of our platform capabilities. You will deliver development and test services for one of our platforms. You will be responsible for tool selection, vendor management and the technical roadmap and running the platform for one or more Royal London platform capabilities ensuring continuous improvement in availability, currency, and commerciality. This is an exciting opportunity … for an individual with a strong technical background and a passion for problem-solving to contribute to the growth and success of our organisation. As you will be a key technical advocate for the platform capabilities. This is a progressive role, joining the Integration and Data Platform team, as the Tech Lead for Integration. Modernising our Integration Technology to … mutual choice, by providing sustainable technology solutions to our value streams and other platforms for those teams to build solutions for our customers. About the role You will provide problem management and incident resolution capability (production support) for the platform you are responsible for. Build trusting relationships with key stakeholders and internal customers. Provides expertise to their team More ❯

a crucial role in managing the design, development, testing, and operation of our applications. You will deliver development and test services to our business, responsible for tool selection, vendor management, and the technical roadmap for one or more Royal London applications, ensuring continuous improvement in availability, currency, and value. This is an exciting opportunity for someone with a strong … technical background and a passion for problem-solving to contribute to our organisation's growth and success. This progressive role involves joining the pensions applications teams, delivering scalable solutions for our customers and employees, and working on various initiatives across pensions with stakeholders across the group. This role supports our values of strengthening our customers' mutual choice by providing … sustainable technology solutions. About the role Provide problem management and incident resolution (production support) for the platform. Build trusting relationships with key stakeholders and internal customers. Offer expertise on methods and tools needed to deliver change through the platform. Ensure technical upgrades and maintenance are scheduled, working with relevant third-party vendors. Manage team performance against key deliverables More ❯

as the codebase and business scale. Demonstrate technical proficiency to troubleshoot and diagnose issues using tools such as Splunk, Dynatrace, and Kibana. Exhibit a strong understanding of source code management (Git) Knowledge of Change, Incident and Problem management processes. Possess knowledge and experience in agile development practices, continuous integration, and test automation (e.g., TDD, BDD, Cucumber, Gherkin More ❯