2 of 2 Problem Management Jobs in Harrow

Job summary The post holder delivers end-user support, training (where applicable), and all processes relating to Application Management for one or more Digital Applications within the team's portfolio. The post-holder will investigate, manage and resolve issues and problems raised against their portfolio, liaising with third-party system suppliers as necessary. The post-holder will assist in … within wider Digital Services projects or programmes. The post holder will also deliver training resources for the application portfolio to ensure that local support processes are optimised. The Application Management function includes sub-functions providing general operations and problem management, application user-support, Cerner core-build, data corrections, RA, local training and configuration. The Application Support Officer … to be enthusiastic about change and the processes around change and release management. You will need to be a good communicator, as you will be meeting clinical, clerical and management staff from different departments in your day to day duties. About us London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and More ❯

MySQL). Familiarity with GDPR, PII handling, and data security best practices. A strong technical foundation with a collaborative, solutions-oriented approach. Knowledge of ITIL v3 for incident and problem management. If this role is for you, please apply below More ❯