13 of 13 Problem Management Jobs in West London

among the first 25 applicants Join to apply for the Spares and Logistics Supervisor role at Ericsson The Spares and Logistics Manager oversees the management, distribution, and inventory control of spare parts, ensuring compliance with SLAs and KPIs for the FSO. Reporting to the Head of Vendor Management … MSIP, EGI & FSO, and engage with Ericsson HWS teams to enable effective spares returns. A strong understanding of FSO & HWS logistics processes and stakeholder management is essential. You will lead continuous improvement initiatives and serve as a key interface between Vendor Management, Field Service Management, HWS, and … MSIP. Customer-centricity and stakeholder management are critical to align interests and facilitate collaboration, ensuring mutually beneficial outcomes. Responsibilities include: Locating spare parts and alternatives, investigating end-of-life components. Managing the return of unused spares as per agreements. Overseeing spare back orders and site failure notes. Supplier Coordination More ❯

on a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our … desirable Experience in creating and updating Orchestrations Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Experience with integration of JD Edwards with government/regulatory entities such as EMCS, Electronic Invoicing, and other EU and regional More ❯

experience in configuring iSCSI targets for virtualized environments. - Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. - Knowledge of ITIL IT service management model; - Knowledge of Incident and Problem Management processes and experience in this area; - Ability to write technical documentation and user guides; - Ability … to communicate effectively orally and in writing. - Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn't stop at the first answer - Customer Focus - Focuses on customer needs More ❯

experience in configuring iSCSI targets for virtualized environments. • Knowledge and experience in Microsoft Server Technologies; Active Directory, Microsoft Exchange. • Knowledge of ITIL IT service management model; • Knowledge of Incident and Problem Management processes and experience in this area; • Ability to write technical documentation and user guides; • Ability More ❯

requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Professional Attributes: Strong problem-solving, detail-oriented, team More ❯

that aim to introduce improvements to the applications owned. Actively contributes to the migration of applications to the public cloud (Azure). Incident and Problem Management: Drive and support rapid resolution of incidents by involving relevant stakeholders and directing incident recovery process. Use automation and tooling directly where … define and implement their projects in two fields: Digital Systems Embedded and critical systems, IoT, information systems, and digital solutions for businesses Operations Performance: Management of projects, quality, and industrial performance We are present in seven countries (France, Spain, Belgium, UK, Germany, USA and Canada). Seniority level Seniority More ❯

and Recovery Time Objectives (RTO), and ensuring up-to-date DR procedures. Perform system maintenance, upgrades, performance monitoring, capacity planning, and compute/storage management with minimal disruption. Evaluate and implement patches, service packs, and upgrades, ensuring all dependencies and approvals are addressed. Maintain comprehensive documentation and diagrams for … IP-based Storage. In-depth knowledge of Data Protection Software, including Commvault, Dell EMC Networker, and Zerto. Strong technical background with proven analytical and problem-solving skills. Experience with monitoring tools like Nagios, Grafana, and Greylog. Experience following ITIL-based Change and Problem Management processes. Ability to More ❯

that aim to introduce improvements to the applications owned. Actively contributes to the migration of applications to the public cloud (Azure). Incident and Problem Management: Drive and support rapid resolution of incidents by involving relevant stakeholders and directing incident recovery process. Use automation and tooling directly where … define and implement their projects in two fields: Digital Systems Embedded and critical systems, IoT, information systems, and digital solutions for businesses Operations Performance: Management of projects, quality, and industrial performance We are present in seven countries (France, Spain, Belgium, UK, Germany, USA and Canada). More ❯

environments and driving large-scale infrastructure initiatives. Key Responsibilities: Lead and support zSeries Storage hardware and software infrastructure across enterprise environments Perform technical project management for zSeries infrastructure deployments and evergreening projects Design, configure, test, and implement IBM zSeries storage solutions Automate storage infrastructure tasks to reduce manual effort … Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and technology teams Required Experience … DFSMS (incl. OAM), TDMF, GDPS, CSM Familiarity with software such as CA1, CA Vantage, CA Disk, T-Rex, Rocket CR+, Interchip RTD Process & Project Management: Agile methodologies and tooling experience Proven record in managing infrastructure projects at enterprise scale Understanding of embedded controls within change and incident frameworks Personal More ❯

part of a team under pressure Impeccable attention to detail and commitment to quality Experience in the education sector is desirable Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Ability to assess and re-prioritise workloads when circumstances or demands More ❯

part of a team under pressure Impeccable attention to detail and commitment to quality Experience in the education sector is desirable Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Ability to assess and re-prioritise workloads when circumstances or demands More ❯

expertise is VIRTUS’ greatest strength. Job Summary Reporting to the Cluster Director the Data Centre Manager (DCM) is responsible for the day-to-day management and successful operation of the site. The scope includes Data Centre Management, customer implementations, operational continuity, reporting along with the day-to-day … management of the VIRTUS team and 3 rd party contractors. Duties and Responsibilities The role includes but is not limited to the following: Technical Resource: Facilities Management Managing FM Provider H&S and Compliance Responsible Operations Financial Budgeting. Site level Procurement Site Risk Management Supports ensuring all … MOP) are in place and accurate for their site(s). Provide assistance for other sites including peer review. Responsible for critical infrastructure asset management and asset lifecycle. Audit aware and support frequent audit process. Capacity management including power, floor space and assisting with forecasting loadings. Change management More ❯

the guidance of the Project Lead Engineer/Field Engineer. Provided technical support for installed solutions, including break/fix support. Escalated issues to Problem Management via Field or Senior Engineers for ongoing incidents. Reviewed daily open incidents in your region, actively managing your workflow and utilization to More ❯