1 of 1 Problem Management Jobs in Leicester

level agreements (SLAs) with internal and external customers, ensuring high-quality service delivery. Monitor and analyze service performance data to ensure services are optimized and efficient. Lead incident and problem management efforts, ensuring quick resolution of IT issues to minimize downtime. Network, Server, and End-User Computing Management & O365, Intune Admin Oversee the maintenance and support of … software troubleshooting. L3 Admin, the O365/Intune/MDM as an Admin. Collaborate with technical teams to implement new technologies and upgrades to existing systems. Client Partner & Stakeholder Management Serve as the primary point of contact for client partners and internal stakeholders regarding IT services. Build and maintain strong relationships with clients, ensuring their IT service needs are … Desktop Engineer Strong knowledge of IT infrastructure, including servers, networks, and end-user computing systems. Excellent communication and interpersonal skills with the ability to manage client relationships. Strong project management and organizational skills. Ability to handle multiple priorities and deliver results in a fast-paced environment. Problem-solving and analytical thinking with a focus on continuous improvement. Strong More ❯