2 of 2 Problem Management Jobs in Midlothian

seeking a highly skilled and experienced Operations Manager to lead our IT operations. The ideal candidate will have a strong background in IT Service Management (ITSM) and IT Infrastructure Library (ITIL) frameworks, with extensive experience in cloud operations and service delivery. This role requires a visionary leader … ensuring high availability, performance, and security. Develop and implement operational strategies aligned with organizational goals, focusing on efficiency, scalability, and cost-effectiveness. IT Service Management (ITSM) & ITIL: Champion the adoption and adherence to ITIL best practices across all operational processes, including incident management, problem management, change ...

technical expertise to work on day-to-day operations within a busy SOC, but also will have led SOC teams from a line-management, pastoral leadership, and ITSM perspective, ranging from SIEM use case tuning, to employee appraisals, KPI's and reporting metrics. About the Organisation Registers of Scotland … creativity and develop with RoS through access to the latest data, software engineering and product delivery techniques. Key Responsibilities Provide day-to-day line management, coaching, and development of SOC analysts and engineers. Lead the configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat ...