5 of 5 Problem Management Jobs in Northern Ireland

necessary in the planning, estimating, supervising and monitoring of implementation activities where required. Some of the key deliverables for the role will include: Incident Management - Managing the investigation and resolution of application incidents as well as aid and advise business users in the effective use of applications and information … technology Change Management – Managing change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Problem Management - Where appropriate take ownership of the problem management process ...

role in ensuring the integrity, accessibility, and security of the organization’s digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards. You will act as the primary point of contact for all DMS-related … role involves configuring system settings, managing permissions, and troubleshooting complex problems to maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations ...

software and cloud-based technologies. To provide specialist technology expertise and be the escalation point across the Infrastructure Services Team, including technical ownership and management of high priority incidents and problem records. Ensuring that technology implemented is supportable and maintainable whilst making practical and commercial recommendations … maintenance of our technology landscape.. Key Responsibilities Be responsible for maintaining and proactively managing the portfolio of IT Solutions Provide Specialist level Incident and Problem management support. Architect and Design Solutions that are resilient, secure, and scalable across on-premise and cloud environments. Perform problem identification ...

available, scalable and secure. Involved in support, project delivery and maintenance activities completed by the Operational Team. You should have a keen interest in problem-solving accompanied with experience in Linux systems, an understanding of web servers, basic database skills and have an interest in DevOps and systems administration. … suite of software solutions Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Work closely with development and tech teams ensuring technical Issues and projects are correctly managed. Deliver small and large technical projects ...

Experience in building robust, fault tolerant systems and identifying areas for improvement all in the support of maintaining reliability standards Knowledge of incident and problem management practices Proficiency in the software development lifecycle, including testing, version control, branching strategies and deployments approaches Pragmatic approach to deliver effective solutions ...