2 of 2 Problem Management Jobs in Nottinghamshire

familiar with technical infrastructure. Providing senior technical support for complex endpoint issues, including how to manage the call life cycle through incident and problem management. Experience working in an ITIL environment and understand relating to Incident and Service Request, Problem, and Change management. Leading on ICT Service Level … Availability, Continuity, Capacity, Security, Release, and Configuration Management in line with industry best practices such as ITIL. Experience with budgets and ensuring cost-effective procurement and service delivery. Producing operational reports, statistics, and KPIs to monitor and improve performance. Developing and maintaining frameworks, procedures, and standards for professional ...

familiar with technical infrastructure. Providing senior technical support for complex endpoint issues, including how to manage the call life cycle through incident and problem management. Experience working in an ITIL environment and understand relating to Incident and Service Request, Problem, and Change management. Leading on ICT Service Level … Availability, Continuity, Capacity, Security, Release, and Configuration Management in line with industry best practices such as ITIL. Experience with budgets and ensuring cost-effective procurement and service delivery. Producing operational reports, statistics, and KPIs to monitor and improve performance. Developing and maintaining frameworks, procedures, and standards for professional ...