3 of 3 Problem Management Jobs in Nottingham

Senior Problem Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Work location: Nottingham or Sheffield Working pattern: Hybrid. Anticipated to be a day a week … to-day basis: Are you a seasoned professional with a knack for solving complex problems and driving continuous improvement? Were looking for a Senior Problem Manager to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on … line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation More ❯

Technical Problem Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group, ensuring a speedy … and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a Technical Problem Analyst, to support the Support Services team with managing the lifecycle of technical problems within the organisation. You will ensure that the root cause is … resolving teams, seeing technical incidents through to solution. This will include working with internal Microlise teams and external third parties. Have you got exceptional problem-solving abilities and excellent communication skills? Are you looking for a new opportunity and challenge? How about joining an organisation whose clients include industry More ❯

technologies such as storage, networks, or Firewalls. Technical Leadership: Serve as a go-to technical escalation point for internal teams, showcasing your expertise and problem-solving abilities. Collaborative Problem-Solving: Work closely with Service Managers and Service Desk Managers to tackle escalated issues, ensuring swift and effective resolutions. … Service Transition: Contribute your technical expertise to exciting transitions, playing a key role in onboarding new clients into Littlefish's portfolio. Incident Management: Monitor and progress incidents, changes, and requests, maintaining high service levels and customer satisfaction. Mentorship: Share your knowledge and experience by coaching and mentoring other team … routing, Firewall, and VPN would be an advantage. Awareness of automation tooling such as Terraform and Bicep would be beneficial. Knowledge of network security management, both on-premises and cloud-based. Demonstrated experience in resolving complex technical issues and incidents, with a clear, evidence-based approach to problem More ❯