2 of 2 Problem Management Jobs in Reigate

migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service … Improvement (change requests, release management & business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth operation and optimal performance of the Unit 4 application whilst maintaining a high level of service delivery. Duties of the Unit 4 Service ...

best practices (least privilege, logging, guardrails) 2. Microsoft 365 & Azure Advanced support for M365 (Exchange Online, SharePoint, OneDrive, Teams) Azure AD/Entra ID management including Conditional Access and Identity Protection Intune device management and compliance policies Azure IaaS and PaaS support (VMs, Storage, Networking, App Services) Support … hybrid identity (AD Connect, SSO, MFA) Troubleshooting complex authentication and mail flow issues 3. Networking & Infrastructure Advanced troubleshooting of LAN/WAN connectivity Management of firewalls, VPNs and secure remote access VLAN, routing and switching configuration DNS, DHCP and TCP/IP issue resolution Performance diagnostics and packet analysis ...