2 of 2 Problem Management Jobs in Reigate

migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service … Improvement (change requests, release management and business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth operation and optimal performance of the Unit 4 application whilst maintaining a high level of service delivery. Duties of the Unit4 Reporting … and Analysis) Supervisory or lead experience in a similar systems environment Proficiency in SQL Ability to share technical knowledge with non-technical colleagues Excellent problem-solving and troubleshooting skills with strong communication and collaboration skills Ability to manage multiple tasks and projects simultaneously Contact Us Please contact us for More ❯

to work independently and as part of a team under pressure. Experience in the education sector is desirable, but not essential. Technical troubleshooting and problem management skills. Driving license as site is hard to access using public transport. We can offer you: An environment that is underpinned by … including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. If you are interested in this role and would like to find out more, we would love to hear from you. More ❯