Problem Management Jobs in Walsall

1 Problem Management Jobs in Walsall

Senior Application Support Analyst

Walsall, United Kingdom
Walsall Healthcare NHS Trust
point and offer "expert" advice on the use of trust systems. To investigate and resolve incidents raised aligned to agreed service levels To oversee problem management of known issues for these applications To actively support the transition of systems from pipeline processes through to live service catalogue offerings … within Digital Services that provide system support to staff within an Acute and Community setting. Our diverse team have years of experience of system management Enthusiastic about delivering a quality service to ensure we meet the needs of services and staff. Job description Job responsibilities Ensure the local configuration … ensure effective progression and resolution of incidents. Ensuring processes and procedures are in place and up to-date to enable efficient execution of application management functions. Ensure a close relationship exists with the service desk manager enabling the speedy resolution of clinical system related incidents and problems Develop a more »
Employment Type: Permanent
Salary: £28407.00 - £34581.00 a year
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