Technical Service Desk Manager
- Hiring Organisation
- Veritas Workspace Solutions
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- £38000/annum
Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services, you'll triage customer issues, resolve incidents where possible and ensure work … certifications. Experience producing service reports and KPIs. We're Looking For Someone Who Is Customer-focused and technically confident. Highly organised with excellent problem-solving skills. Calm under pressure and commercially aware. A strong communicator who enjoys working across multiple technology disciplines. Passionate about delivering outstanding customer service. ...