2 of 2 Process Improvement Jobs in Basingstoke

Software Development business, and they’re looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where you’ll oversee day-to-day IT operations, service delivery, and project execution … while also acting as the go-to escalation point for more complex issues. You’ll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership ...

standards are applied across the portfolio and provide assurance that controls are robust, realistic, and aligned with the overall governance framework. Identify opportunities for process improvements and implement better tools and systems (e.g., Jira, Excel) for managing and reporting RAID data. Prepare and present professional-quality reports, dashboards ...