truly global brand are seeking experienced Business Architect to assist in there Digital transformation across all platforms. The role holder will provide proactive proposals to the business for continuous improvement and innovation or cost optimisation, ensure correct security and IT policies are in place to minimise business risks and manage cost down by simplifying the IT landscape - reducing the … the Systems Development strategy in function of services, processes, functions and information. Develop solutions that address the tactical and strategic goals for the business while sustaining and driving further process standardization across the Enterprise through your evaluation, design and solutioning for processimprovement requests. Help define business requirements for new initiatives and gather current business requirements and … user perspective for processimprovement design. Identify integration opportunities for business system management applications and other applicable interdependent technology assets to maximize their capabilities to drive process efficiency, effectiveness and/or affordability. Provide expertise on systems integrations and potential issues/bottlenecks. Drive cross functional process alignment, manage and provide guidance on BPM technology tools More ❯
Summary: We are searching for creative, passionate, Technical Account Management (TAM) professionals. The Technical Account Managers (TAMs) at Perforce are responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify … high-performing group of technical professionals that are results-driven and client-focused. Responsibilities The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers Become a trusted Advisor by building partnership with both business and technical decision-makers. The TAM must be able to articulate the company's technology … services, Sales, and Support to ensure that client requirements and issues are addressed and resolved Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and processimprovement back into the client ecosystem. Build knowledge within customer and internal groups though workshops, feature demos and knowledge sharing sessions Requirements Ideal candidate must be self-motivated More ❯
and training materials. Ensure CRM compliance with company policies, data protection regulations, and security standards. Maintain effective data flow between CRM and other systems Promote user adoption and support process improvements across teams and systems. Key Requirements Proven experience as a CRM Administrator, specifically with Sugar CRM. Strong understanding of CRM principles, data management, and business processes. Proficiency in … technical solutions. Strong attention to detail and commitment to data quality. Effective communication and interpersonal skills. Ability to work independently and collaboratively across departments. Experience in creating user guides, process documentation, and training materials. Awareness of data protection regulations (e.g., GDPR) and CRM security best practices Desirable Skills (Not Essential but Advantageous) Knowledge of integration between Sugar CRM and More ❯
people management-delivering high-quality service across government and enterprise environments. You'll be responsible for the day-to-day running of the service desk, coaching junior staff, driving process improvements, and maintaining performance across ITSM operations. This role is ideal for someone with a solid infrastructure background looking to take the next step in leadership, with ongoing support … Overseeing daily operations across 1st to 3rd Line support Managing SLAs, KPIs, and reporting to ensure service quality Leading change, patch, and release management activities Designing ITSM workflows and process documentation Supporting escalations and liaising with internal/external stakeholders Mentoring junior team members and participating in recruitment What we're looking for: Strong IT support background with team More ❯