2 of 2 Process Improvement Jobs in Camberley

and guidance on product usage and troubleshooting. Collaborate with internal departments to resolve customer issues efficiently. Maintain accurate records of customer interactions and document solutions provided. Identify opportunities for process improvement and share feedback with the team. Assist with order processing and tracking, ensuring timely delivery for customers. Stay updated on product knowledge to offer accurate and reliable More ❯

required.Reporting and Documentation: Maintain accurate records of service requests, job assignments, and engineer activities.Prepare reports on service desk performance, including response times, job volumes, and customer feedback.Identify opportunities for process improvements and implement changes to enhance service desk workflows.Experience Required:Proven experience managing a service desk in a fast-paced environment.Experience supervising and motivating a team.Strong understanding of scheduling More ❯