1 to 25 of 71 Process Improvement Jobs in Surrey

hybrid approaches as appropriate). Lead decommissioning efforts where required, ensuring seamless transitions and risk mitigation. Ensure compliance with contractual obligations, industry regulations, and business policies while continuously seeking process improvements. Communicate and collaborate across projects and programmes, and with the BAU service delivery team. Lead project lessons-learned initiatives to drive continuous improvement and innovation. Professional Experience More ❯

business plan. This role manages or oversees multiple, large ($50m +) and complex project implementations and contracted development programs to ensure that obligations are met, while continually assessing for process improvements. This incumbent collaborates with engineering, business development/sales, and operations functions to ensure proposals and contracts have an executable schedule and budget. This role works with the More ❯

frontline activity data (Data Lake, QlikSense). Drive adoption and usage of IO Engage as a CRM tool, collaborating with cross-functional teams and supporting business activities. Lead key process improvements for customer segmentation, profiling, and activity planning to align with sales capacity. Perform regular analyses of field force performance, incentive schemes, and propose data-driven improvement plans. More ❯

operational metrics. Provide analytical insights related to clients, including client industry trends, size, product utilization, and payslip volumes. Extracting, cleansing, and combining information from multiple data sets. Driving upstream process improvements that result in more accurate reporting. Training individuals on how to effectively use workbooks, reports, dashboards and any other tools that are developed. Using tools and techniques to More ❯

clients, identifying opportunities, and contributing technical subject matter expertise to sales teams. Define and implement digital solutions by analyzing client business strategies, identifying gaps, and proposing innovative technology and process improvements. Lead enterprise engagements by shaping solution visions, defining scopes, facilitating stakeholder buy-in, and ensuring alignment with client objectives. Act as a trusted advisor by fostering client relationships More ❯

as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity … in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuous improvement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions for end … customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯

as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity … in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuous improvement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions for end … customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯

value across UK and Ireland operations. Focus areas include systems like Salesforce, complaints, record management, third-party, and digital solutions within UK & Ireland Operations. The role also involves identifying process improvements to enhance customer experience. Key Responsibilities Develop and maintain operational process maps, guides, and FAQs Identify and refine operational processes to improve efficiency and standardize performance Analyze … analytics teams in developing tools, reports, and dashboards for KPI management Assess and enhance the effectiveness of support models, making targeted recommendations Promote a culture of innovation and continuous improvement within operations Technical/Functional Skills Experience with lean processes, agile methodologies, and customer-centric service design Proficiency with Salesforce-based solutions Experience in contact centers, case management, or More ❯

there is also the opportunity to grow your skills in broader cloud platforms and data tools. In this role, you will also play a key part in helping drive process improvements, identifying opportunities to streamline workflows and enhance the efficiency of teams across the group by leveraging data integrations and system automation. KEY RESPONSIBILITIES: Assist in designing, developing, and … processes, integrations, and system health checks. Collaborate with IT security teams to ensure the data collection and storage systems are secure, robust, and compliant with company policies. Assist with process improvements, helping teams use data more effectively to enhance operational efficiency. THE IDEAL CANDIDATE: The ideal candidate is passionate about data, technology, and analytics, with a desire to learn More ❯

Social network you want to login/join with: Service Process Improvement Manager - Insurance We are currently recruiting for a Service Process Improvement Manager with BMC experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Proactively gather and organize/document data/information from functional owners/… different sources to help identify improvement opportunities in ITSM processes Run process modelling and development activities, and documentation of process flows, guides, procedures, work instructions, and other communication materials Supports the development and execution of test scenarios designed to validate the functionality of processes being designed and built before implementing to production Reporting and analysis of process metrics and performance Monitoring and reporting of process maturity and progress throughout the continuous improvement projects and initiatives Create and develop training plan and materials; and conduct and facilitate ITSM Process training and process awareness campaigns Experience: Experience in a Quality/Process Improvement/Operational Excellence/Training function in a shared More ❯

system access controls and ensure data security in line with company standards Troubleshoot and escalate system issues, ensuring timely resolution with internal teams or vendors Support HR projects and process improvements with strong project coordination skills Deliver training and communications on system changes to users across the business Contribute to the ongoing improvement of data quality, system efficiency … and HR service delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement Strong reporting skills, with experience using Power BI and Business Objects Excellent Excel skills and a More ❯

and people data enquiries. • Assist in the administration and configuration of HR systems: Element Suite, Thrive & Peoplebank. • Regularly audit and cleanse data to maintain system efficiency. • Identify and implement process and system improvements. • Generate and distribute standard management reports and data outputs. • Develop and maintain reports and dashboards, demonstrating awareness of HR metrics. • Present data analysis findings and provide … recommendations to support strategic decisions. • Train and support end users to ensure correct system utilisation and data interpretation. • Maintain internal and external system and process documentation. • Undertake project work as directed by the People Services Manager. • Assist the wider People & Culture Team and stakeholders with general tasks as required. What we are looking for: Essential • Advanced proficiency in Microsoft … Ability to work both autonomously and collaboratively. • Excellent oral and written communication skills. Desirable • HRIS systems expertise – system setup, configuration, and troubleshooting using Element Suite. • Experience in automation and process improvement using HRIS or external resources. • Good working knowledge of GDPR, SOX & Compliance. • Working knowledge of Integration & APIs. If you're ready to join a company that values More ❯

for all decision-making. · Support creating and uplifting product documentation in relation to our hardware solutions, including sales brochures, technical specifications, datasheets, and user guides. · Support identifying opportunities for process improvement and help build product management discipline and governance into BAU processes across the business in relation to our hardware portfolio. · Be the go-to-person for all … domain. · Demonstrable experience of working with complex stakeholder groups across organisations. · Experience of portfolio rationalization activities and wider product lifecycle management. · Understands change management and the culture of business improvement transformation. · Experience of the transit industry is highly desirable. · Experience of both public and private sector environments is desirable. PERSONAL TRAITS · Natural leader who works well with others and More ❯

Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯

Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯

with the Product team to embed quality into every stage of development Provide hands-on mentorship and technical guidance to developers, fostering a culture of learning and innovation Drive process improvements and ensure best practices in Agile delivery, DevOps, and testing strategies Engage in architectural decisions for complex, distributed SaaS environments hosted on Azure, using Kubernetes, Event Grid and … Kubernetes, Service Bus, Functions, SQL, and DevOps pipelines Experience developing Blazor-based UIs or working across modern frontend frameworks A proactive, self-directed approach with a passion for continuous improvement and staying ahead of the technology curve Experience with cross-platform mobile app frameworks such as MAUI or Xamarin would be an advantage Commercial experience in the healthcare domain More ❯

professional who can operate autonomously, build strong cross-functional relationships, and provide actionable insights to finance and commercial leadership. Key Responsibilities Planning & Forecasting Own and drive the group budgeting process in collaboration with regional and business unit leaders Prepare and update monthly, quarterly, and annual forecasts, incorporating business drivers and market trends Design and deliver scenario modelling and sensitivity … with SaaS metrics) Strategic & Operational Support Act as a finance business partner to key functions, including product, technology, and commercial teams Support ongoing finance transformation initiatives, including FP&A process improvements and tool optimisation Identify gaps in data, reporting, or process and propose effective, scalable solutions Ideal Candidate Profile Minimum 5–10 years in financial planning and analysis More ❯

professional who can operate autonomously, build strong cross-functional relationships, and provide actionable insights to finance and commercial leadership. Key Responsibilities Planning & Forecasting Own and drive the group budgeting process in collaboration with regional and business unit leaders Prepare and update monthly, quarterly, and annual forecasts, incorporating business drivers and market trends Design and deliver scenario modelling and sensitivity … with SaaS metrics) Strategic & Operational Support Act as a finance business partner to key functions, including product, technology, and commercial teams Support ongoing finance transformation initiatives, including FP&A process improvements and tool optimisation Identify gaps in data, reporting, or process and propose effective, scalable solutions Ideal Candidate Profile Minimum 5–10 years in financial planning and analysis More ❯

the customer in ServiceNow product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements. This is a full-time position based on a flexible persona (office presence required 2 to 3 days a week), it requires weekend work (approximately one day every … with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to More ❯

project timelines, resources, and deliverables to ensure successful implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Skills Proven experience in deploying SAP procurement systems, with a strong understanding of procurement processes and More ❯

project timelines, resources, and deliverables to ensure successful implementation within the defined scope and budget. Work closely with cross-functional teams, including IT, finance, and procurement. Identify opportunities for process improvements and system enhancements to maximize efficiency and effectiveness of the procurement function. Skills Proven experience in deploying SAP procurement systems, with a strong understanding of procurement processes and More ❯

performance and operational reports for leadership. Support teams with data analysis, dashboards, and insight to inform planning and delivery. Identify trends and gaps in learner data to support quality improvement and funding returns. Systems & Process Improvement Lead on configuration and development of MIS/LMS systems to support the learner journey. Streamline data processes to reduce duplication … returns and ESFA funding rules EDI registration and certification processes Proficiency in data tools such as: Microsoft Excel Power BI or Tableau Ability to create and interpret flowcharts for process documentation. Familiarity with GDPR and data protection standards. Proven experience in system upgrades, integration, and project delivery. Desirable Experience with any of the following platforms/tools: UNIT-e … Moodle; ProAchieve; Crystal Reports; TeleForm; Visio or Lucidchart (for process mapping) Knowledge or experience of the education, charity, or voluntary sectors. Experience in office administration environments. In return, we can offer the opportunity to secure a rarely available MIS Manager role based locally working for a well established, professional and friendly team orientated business. Working Mon to Fri 9am More ❯

and people data enquiries. Assist in the administration and configuration of HR systems: Element Suite, Thrive & Peoplebank. Regularly audit and cleanse data to maintain system efficiency. Identify and implement process and system improvements. Generate and distribute standard management reports and data outputs. Develop and maintain reports and dashboards, demonstrating awareness of HR metrics. Present data analysis findings and provide … recommendations to support strategic decisions. Train and support end users to ensure correct system utilisation and data interpretation. Maintain internal and external system and process documentation. Undertake project work as directed by the People Services Manager. Assist the wider People & Culture Team and stakeholders with general tasks as required. What we are looking for: Essential Advanced proficiency in Microsoft … Ability to work both autonomously and collaboratively. Excellent oral and written communication skills. Desirable HRIS systems expertise – system setup, configuration, and troubleshooting using Element Suite. Experience in automation and process improvement using HRIS or external resources. Working knowledge of Integration & APIs. If you're ready to join a company that values its people as much as its products More ❯

improve daily office operations and workplace experience. Manage team calendars, leave tracking, meetings, events, onboarding, offboarding, and routine employee queries. Develop, document, and enforce administrative procedures; identify and implement process improvements; share insights from relevant training. Track budgets, process invoices and expenses, identify cost-saving opportunities, and negotiate and review vendor contracts. Provide operational and administrative support to … mindset Comfortable managing ambiguity or scaling processes in fast-changing environments Enjoys enabling others' success and fostering a positive workplace culture Interested in business operations, team dynamics, and continuous improvement Interested? Apply here for a fast-track path to the Hiring Manager Application notice... We take your privacy seriously. When you apply, we shall process your details and More ❯

of its capabilities to affectively lead conversations to create and manage digital adoption content. Implement feedback loops and gather and analyse user feedback to inform future content creation and process improvements. Develop high-quality, engaging informative digital content including tutorials, guides, and walkthroughs to support users in navigating our software platforms, leveraging pre-existing content and knowledge from software … Manage and lead the relationship with the vendor via their own customer success team. Monitor and report on the effectiveness of digital adoption initiatives, using data to drive continuous improvement Knowing you’re right for us Joining us as a Digital Adoption & UX Manager the minimum criteria you’ll need is: Proficiency with VSP or an alternative Digital Adoption More ❯