13 of 13 Process Improvement Jobs in Surrey

and the ability to collaborate with Level 1 and Level 2 teams. As the 3rd Line IT Support & Implementation Engineer, you will play a key role in system reliability, process improvement, and ensuring seamless delivery of technical change. Key Responsibilities Act as the primary escalation point for technical queries passed from Level 1 and Level 2 engineers. Review … no general call handling expected). Focus exclusively on escalated helpdesk tickets unless required to support triage during exceptional busy periods. Deliver proactive tasks including firmware upgrades, project delivery, process development, and recurring infrastructure checks. Collaborate closely with other Level 3 engineers to drive continuous service improvement and innovation. Participate in Change Advisory Board activities, helping to manage More ❯

Digital Business Consultant We are seeking a strategic and tech-savvy Business Improvement Consultant with strong expertise in AI-driven solutions in the digital marketing space to evaluate our CRM and ecommerce operations, identify opportunities for process optimisation, and implement AI-driven solutions to enhance efficiency, personalisation, and business performance. This role requires a blend of business process … engagement, automation, analytics, and sales conversion. Evaluate, select, and integrate MarTech tools and platforms, ensuring seamless API connectivity and data flow across systems. Lead end-to-end implementation of process improvements and AI solutions, including monitoring, testing, and iterative optimisation. Skills Required: Business Process Improvement experience within Digital Marketing, CRM Campaign operations and Ecommerce operations. Proven experience More ❯

qualifications and track their onboarding journey, using data to assess school performance, compliance, and approval timelines. You’ll also share insights with teams to support better decision-making and process improvements International Development (New Qualifications): Explore how new international qualifications are created and updated whilst providing data analysis to improve development processes and support assessment changes. You’ll also More ❯

utilisation and capacity, helping align project demand with available delivery capability. Work with finance and delivery leads to support forecasting, cost tracking, and benefit realisation reporting. Identify and drive process improvements within the PMO to enhance efficiency, consistency, and transparency. Maintain RAID logs and change control registers, ensuring accurate and auditable records across all programmes. Prepare exec-ready reports More ❯

engineering, and global operations teams Develop and maintain automation scripts (BladeLogic, Ansible, Shell, Python, Perl) Manage and support Red Hat clustering solutions (RHCS) and GPFS clusters Contribute to continuous process improvement and documentation Required Skills & Experience Extensive Red Hat Linux (RHEL 7.x-9.x) system administration experience Proven experience with clustering technologies - RHCS and GPFS (essential) Strong troubleshooting skills More ❯

account creation and password resets. Troubleshoot wired and wireless network connectivity problems. Support IT-related projects and system upgrades. Learn and assist with database systems, contributing to automation and process improvements. Skill Set Required: Exposure to PowerShell or Python scripting languages. Good knowledge of Windows Server and desktop operating systems. Understanding of PC hardware, troubleshooting, and basic networking (TCP More ❯

software Runs automation and manual test cycles for new firmware and software releases Creates and maintains test cases and test cycles in Jira Develop and contribute towards firmware test process improvements Planning, organising and reporting on testing phases of projects and effectively communicating and escalating where appropriate. Conducting end-to-end testing. Skills Required for the Test Automation and More ❯

software Runs automation and manual test cycles for new firmware and software releases Creates and maintains test cases and test cycles in Jira Develop and contribute towards firmware test process improvements Planning, organising and reporting on testing phases of projects and effectively communicating and escalating where appropriate. Conducting end-to-end testing. Skills Required for the Test Automation and More ❯

Government projects from initiation to completion, ensuring delivery meets customer and company objectives. You'll oversee project documentation, schedules, and risks, support service launches, and assist with bids and process improvements. Based in Redhill, the role follows a 9:00-17:30, Monday-Friday schedule. This role would suit a Project Manager from a Defence or Government background looking … company bonus. The Role: Manage Defence and Government projects from start to finish Maintain project documentation, schedules, and risk registers Coordinate service launches and project handovers Support bids and process improvements Hybrid work - 2 days from home, 3 in office The Person: Experienced in Defence or Government project management Eligible for, or holding, DV Security Clearance Able to work … amongst other Project Managers and independently Commutable to Redhill Reference : BBBH22580 Keywords: Defence, Project, Management, MOD, Government, Programme Management, Risk Management, Satellite, Communications, IT Solutions, Service Launches, Documentation, Process Improvement, Security Clearance, Redhill If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities More ❯

for UK Government contracts Liaise with MOD teams, engineers, and stakeholders to resolve technical issues Oversee service visits, logistics, and equipment management Provide updates to senior management and deliver process improvements Train and support engineering staff and assist with new service launches Organise and manage engineer service visits, ensuring correct equipment, documentation, and logistics are in place. Qualifications and More ❯

with our customer support team Organising replacements/refunds from our suppliers for faulty products Maintaining a tidy, well-organised returns area Spotting patterns or recurring issues and suggesting process improvements No previous experience in returns or distribution? No problem. If you've got the right mindset, we'll teach you everything you need to know. Benefits: Casual dress More ❯

Hours : 8-hour shift between 8am - 6pm (with flexibility for out-of-hours work when required) Type : Hybrid Working - Up to two days per week (following office-based induction process) Reporting to : The Managing Director About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble … everything from network setup and server builds to Microsoft 365 integration and Citrix deployments. You'll also act as a technical escalation point, mentoring junior Engineers and driving continuous improvement across the team. What You'll Do: Lead end-to-end customer migration projects to the Cloud2Me Managed Cloud platform. Scope and document solutions (HLD/LLD) tailored to … and manage post-go-live hyper care. Support upgrades and renewals for existing customers (e.g. OS upgrades, platform transitions). Mentor junior Engineers and contribute to knowledge-sharing and process improvement. Maintain detailed project documentation and ensure successful handovers to support teams. What's In It For You: £50,000 - £65,000 base salary (willing to pay more for More ❯

subscription and licensing updates. Schedule engineering visits and client appointments. Answer incoming calls and log support tickets clearly. Support managers with client communications, updates, and reporting. Purchasing & Supplier Coordination Process hardware and software orders. Liaise with suppliers for pricing, availability, and delivery information. Track stock levels and ensure timely fulfilment of orders. Marketing Support (as you develop) Assist with … campaigns, and website updates. Support the organisation of events, webinars, and award submissions. Work alongside the marketing team on campaign coordination. General Operations Help maintain internal documentation and support process improvements. Assist with compliance workflows, such as Cyber Essentials. Prepare monthly reports and dashboards for client accounts. Contribute to maintaining a tidy, organised, and safe office environment. Learning & Development More ❯