10 of 10 Process Improvement Jobs in Glasgow

analysis to understand how a business or business area works, considering the people, organisation, processes, information, data, and technology. You will identify areas for improvement, explore feasible options, analyse the effects of change, and define success measures. You will make decisions related to prioritisation and minimum viable product by … modelling: Experience in leading the modelling of processes, systems, and data at varying levels of detail or complexity across a project or programme. Business process improvement: Skill in identifying opportunities to improve business performance within a project or programme. Business process testing: Expertise in supporting the design … execution, and assessment of business process tests and usability evaluations. Requirements definition and management : Proficiency in advising on the approach to requirements management within a project or programme. Stakeholder relationship management: Experience in communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences. Systems analysis : Skill More ❯

issues, incident management, problem management. Participate in all aspects of incident management including awareness, communication, remediation, retrospective/root cause analysis. Identify and implement process improvements of MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve). Support operations & engineering teams on Azure. AWS and GCP are More ❯

knowledge sharing. Identifying opportunities for further work/support and informing account managers. Internal Initiatives Keeping your certifications up to date. Suggesting and documenting process improvements. Providing weekly status updates to the Technical Lead on project status and priorities. You will need: Preferred prior experience delivering IT deployments or More ❯

drive innovation, inform decision-making, and create value for customers. With our commitment to excellence, we continuously push the boundaries of data integration, ETL process and issue resolution. Idox fosters a culture that celebrates curiosity, collaboration, and continuous learning, empowering our team to explore new ideas and solve complex … transformation and assist issue resolution Post Migration support Provide support to customers post-migration, assisting with reconciliation and issue resolution Provide feedback from ongoing improvement Technical experience Undertake database extractions from back-office software solutions commonly used in Local Government regulatory services, ensuring completeness and accuracy. Lead and execute … quickly and efficiently. Communication: Excellent ability to convey technical concepts to non-technical stakeholders, collaborate with customers and work cross-functionally with internal teams. Process Improvement: Willingness to contribute to development of new processes and tools to streamline service quality and enhance delivery speed. Desirable Skills and Experience More ❯

from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically 5-8 participants), building future-state journey maps alongside stakeholders. Use FIGMA … A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation - assumption-based mapping isn't enough; we want research-backed insight. Strong visual design skills - especially using FIGMA (or … may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Your Benefits As a contract More ❯

setdrive technical architecture for and be the final escalation point for Access Management IAM tools Continue to lead new innovations in IAM space including process improvements best practices sharing measuring and driving metrics and overall COE efforts Lead AM operations and Engineering team and initiatives from Analysis phase to More ❯

delivery of Reward services. From driving operational excellence to influencing strategic outcomes, you'll be the go-to expert, building strong relationships, leading continuous improvement, and supporting the business' ambitious goals. Key Responsibilities Lead, develop, and retain a high-performing team that delivers excellent service and outcomes. Ensure appropriate … ensuring it is smooth, efficient, and engaging. Manage data integrity and legislative compliance, supporting inspections and audits as required. Identify and implement opportunities for process improvement and system automation. Use data and trends to prioritise activities and shape future plans and initiatives. What You'll Bring Proven experience More ❯

well versed in GIT-based workflows, and how to implement them into a system You'll have a focus on efficiency, user experience, and process improvement You'll be a fast and efficient worker with great time management skills You'll be a team player, able to work … s next? We know what it's like not to know what's going on with a job application. Here's how our hiring process usually works: We'll review your application and portfolio. If we love what we see, we'll set up a call with our Head More ❯

recommendations to support the design of improvements. • Prepare mechanical technical equipment specifications develop mechanical designs in line with all specifications and standards. • Contribute to process improvement within the operational and/or engineering team to deliver continuous improvements in quality, cycle time and asset utilisation. • Liaise with customers More ❯

maintain strong, positive relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. Service … or business-related issues, collaborating with the Technical Support team and Support Team Leader to resolve challenges efficiently. Customer Satisfaction: Contribute to the continuous improvement of the customer satisfaction process, ensuring that feedback is effectively captured and acted upon. Change Management & CAB: Actively participate in the weekly Change … Ability to manage multiple priorities and handle complex, time-sensitive issues with attention to detail. Experience in hosting service reviews, managing escalations, and implementing process improvements. Strong problem-solving skills and the ability to translate technical issues into business impacts. A background or experience with IP networks and troubleshooting. More ❯