1 to 25 of 126 Process Improvement Jobs in Scotland

this role will be instrumental in achieving that goal. You will play a key role in delivering efficient business solutions and improving the student experience by participating in business process improvement initiatives and maintaining critical systems, such as SITS, the Attendance Monitoring System, and the ASK (student enquiry system). Collaborating closely with the senior SITS developer, you … No line management or supervisory responsibility PURPOSE OF POST: This role focuses on delivering efficient business solutions and enhancing the student experience at RGU by actively participating in business process improvement initiatives and maintaining critical systems, including SITS, the Attendance Monitoring System, and ASK (student enquiry system). The role involves working with the senior SITS developer to … training materials as needed. Identify system issues and work collaboratively with staff, students, developers, and external consultants to troubleshoot problems and enhance system functionality. Conduct data analysis, participate in process mapping, and interpret data to improve system performance. Prepare and present reports based on findings when required. Develop and implement test plans to ensure that system changes perform as More ❯

Business Support Serve as the bridge between IT and the business aligning technology with the business goals. Serve as the point of contact for resolving operational challenges and business process issues. Proactively evaluate business operations to identify opportunities for improvement and increase efficiencies. Provide support to end-users to enhance adoption of new systems and processes. Develop and … maintain documentation, including user guides, process manuals, and FAQs. Collaborate with IT and support teams to ensure seamless operation of business systems. Business Analysis Gather, analyse, and document business requirements from stakeholders. Identify gaps in current processes and propose efficient, scalable solutions. Develop detailed process maps, business cases, and impact assessments. Translate business needs into functional and non … and successful execution of project deliverables. Monitor and report on project progress to stakeholders and senior management. Manage change requests, ensuring minimal disruption to project outcomes. Innovation and continuous improvement Stay up to date on emerging technologies. Identify and implement process improvements. What you’ll need to do the role: Education and Experience Bachelor’s degree in information More ❯

days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays Hybrid working – home and Glasgow office Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something … and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews, focus groups, workshops … analyse customer and business data from CRM systems, transactional databases, surveys, and feedback platforms. Use statistical techniques, exploratory analysis, and predictive modelling to uncover trends, forecast behaviour, and identify improvement opportunities across the customer journey. Synthesise data from multiple sources (VoC, market intelligence, internal analytics) to provide a 360-degree view of customer and business performance. Translate complex data More ❯

heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson’s disease, and Pompe disease. AskBio’s gene therapy platform includes Pro10, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of … computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with … Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies. This role represents a More ❯

heart failure, limb-girdle muscular dystrophy, multiple system atrophy, Parkinson's disease, and Pompe disease. AskBio's gene therapy platform includes Pro10, an industry-leading proprietary cell line manufacturing process, and an extensive array of capsids and promoters. With global headquarters in Research Triangle Park, North Carolina, and European headquarters in Edinburgh, Scotland, the company has generated hundreds of … computing environments, leveraging managed services as appropriate Implement and maintain monitoring solutions for complex computing environments Participate in capacity planning and performance optimization initiatives Drive infrastructure automation and continuous improvement Manage relationships with vendors and technical partners Vendor & Contract Management: Manage third-party Linux support contract and contractor relationships Define and monitor service level agreements Ensure contractor compliance with … Metrics: Success in this role will be measured by: Infrastructure stability and performance improvements Stakeholder satisfaction levels Project delivery effectiveness Technical problem resolution metrics Team collaboration effectiveness Innovation and process improvements Note: This position requires occasional travel to other company locations and may require some out-of-hours support during critical maintenance windows or emergencies. This role represents a More ❯

application lifecycle. Code Review & Best Practices: Provide technical leadership by conducting code reviews and ensuring adherence to best practices. Mentoring: Mentor and train junior developers and team members. Continuous Improvement: Identify opportunities for process improvement, introducing wider use of Copilot and AI and implement enhancements to maximise efficiency. Qualifications Architecture Experience: Demonstrated experience leading the design and More ❯

on challenging global projects requiring smart solutions, supported by experienced team members. As part of our multi-disciplinary team of Hardware Engineers, Software/Data Engineers, Data Scientists, and Process Improvement Engineers, you will help develop and maintain our analytics and reporting platform, and research new insights from global ATM data to drive improvements. Minimum Knowledge, Skills, and More ❯

ensure the accuracy and integrity of pension data. Identify and resolve discrepancies under supervision. Reporting: Prepare regular project status reports, highlighting key milestones, risks, and issues. Provide recommendations for improvement where necessary. Compliance: Ensure all project activities comply with relevant regulations, industry standards, and internal policies. Stay updated on changes in pension legislation and best practices. Stakeholder Management: Collaborate … with internal and external stakeholders, including clients, team members, and third-party providers, to ensure effective communication and project delivery. Process Improvement: Identify opportunities for process improvements and efficiencies within pension administration projects. Implement best practices and innovative solutions to enhance service delivery. Documentation: Maintain comprehensive project documentation, including project plans, risk registers, and issue logs. Ensure … work You can find out more about us and the benefits we offer here Isio - Careers & Benefits What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold More ❯

and communicate/escalate to stakeholders as needed. Re-engineer processes for the global AI program and support the design and implementation of approved initiatives. Act as a Business Process Subject Matter Expert, collaborating with IT to recommend process improvements and support change management. Identify opportunities for innovation and continuous improvement, prioritize initiatives, and manage their implementation. … Collaborate with stakeholders to streamline activities, introduce process metrics, staffing models, and controls. Establish a strong understanding of IT data sources to generate, validate, and discuss data sources and validity. Build sustainable relationships with Claims Handlers, IT, Data, and actuarial departments, as well as other key internal departments. Lead MI/BI projects to support data generation activities and … with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us More ❯

the role will require overseeing private debt trade capture, settlement, lifecycle management, counterparty onboarding, AML due diligence, investor and regulatory reporting. The role will also span to focus on process improvement, automation and operating model enhancements to achieve industry leading systems and controls across asset and fund classes. Concentration required in implementing and documenting processes enhancing the control … we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Find out more about Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates Find or get answers from More ❯

finance, procurement, inventory, and project teams to maintain efficient ERP processes. Monitor system performance and report critical issues proactively. Work in concert with IT and business teams to promote process improvements. Individual Quality and Safety Responsibilities To comply with STATS and Client quality, safety and environmental management systems and procedures at all times. Ensure all accidents/incidents/ More ❯

new ways for our people to work, learn, and thrive. What would you get involved with... Having recently implemented Oracle Fusion and Oracle EPM Cloud modules, you’ll define process improvements, recommend technical enhancements, and stay current with industry trends. You’ll be an expert on project lifecycle and delivery, advising on agile or waterfall methodologies, and managing issues More ❯

a primary focus on the EMEA region and global oversight responsibilities. This role will help create better outcomes for our clients and marketing teams by being laser focused on process improvement, designing better end to end capabilities and building strong relationships with stakeholders to be a trusted expert in their domain. This role requires the ability to solve … complex problems in creative and effective ways, using initiative and independent judgment to drive continuous process improvement and enable operational excellence across sales and marketing functions. By independently identifying opportunities and obtaining effective solutions, the Analyst will design and implement end-to-end capabilities that enhance efficiency, scalability, and the client experience. They will act as a trusted … array of internal and external stakeholders, including senior leaders, sales executives, and marketing partners. Leverage these relationships to influence key decisions and drive the successful execution of strategic initiatives. Process Optimization: Partner with digital and marketing leadership to conduct comprehensive end-to-end process mapping. Develop detailed current state and future state process maps to identify inefficiencies More ❯

such as Scrum or Kanban within the clearing and settlement teams. Understanding the Domain: Cross team collaboration Requirement Gathering: Collaborate with stakeholders to gather, analyze, and document business requirements. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency. Stakeholder Communication: Maintain clear communication with stakeholders, including customers, developers, product managers, and product owners. More ❯

Managers to join us with technical experience such as: Deep tax and/or accounting compliance and reporting expertise and/or Deep VAT compliance and/or VAT process management expertise and/or Deep transfer pricing compliance and/or transfer pricing advisory expertise We are additionally looking for experience in: Engagement management Tax governance and controls … expertise Transformation, transition and project management Client relationship management Developing standardised methodologies Tax compliance process improvement/redesign expertise Advising on appropriate technology to support compliance and reporting processes Roles & Responsibilities: Lead and project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects; Lead the implementation of managed service … our managed service solutions; Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams; Manage the business development process to progress leads to sales and taking responsibility for contract negotiation and agreement; Identify and develop transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities More ❯

on project financials, including cost tracking and variance analysis. Reporting:Prepare and present regular project status reports to senior management and stakeholders. Ensure transparency and accountability in project reporting. Process Improvement:Continuously improve project management processes and methodologies. Implement best practices and lessons learned to enhance project delivery. Required Experience, Skills, and Attributes Proven experience in IT project … including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with … us during the application process is treated in confidence. If you are interested in applying for this position, we welcome direct applications via our careers page, but if you have any questions beforehand, please email . Enquiries only please - applications will not be accepted via email. Please note that we will not accept unsolicited CVs sent to the business More ❯

feedback to improve service quality and strengthen relationships. Provide regular account management information and service insights to the Head of Service Delivery to support strategic decision-making and continuous improvement initiatives. Provision of monthly performance reports, detailing Mitel’s performance within the SLA Work closely with Commercial, Account Management, and Renewals Teams to ensure that renewals are not only … profitability analysis. Communicate effectively with customers, internal teams, and stakeholders through clear reporting, service reviews, and proactive dialogue. Growth Mindset - Demonstrate a growth mindset by embracing feedback, seeking continuous improvement, and proactively developing new skills to adapt to evolving customer and business needs. Full UK driving License May require work out-of-hours when required. Additional Skills (Advantageous) Presentation … Analysis – ability to interpret service data and trends to drive improvements. Technical Acumen – a working understanding of IT infrastructure, networks, or cloud technologies to better engage with technical teams. Process Improvement (e.g., Lean, Six Sigma) – experience identifying inefficiencies and driving operational enhancements. For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to More ❯

indirect procurement operational activity and report into the Procurement Enablement Manager. The procurement enablement team will offer a strong backbone to our category management team, to provide improvements to process, data, governance, reporting and analytics. We are the beginning of a transformation journey in procurement, and we will be implementing new technology solutions over the next 3 years. Your … together with procurement enablement team) procurement processes, policies Identifying cost saving opportunities towards the category management team Ensuring best practice for ongoing compliance initiatives including ESG Advise on system improvement by means of configuration or process improvements, informing the most efficient and effective use of Procurement systems. Provide systems support and training on the Procurement and other appropriate More ❯

choices, and ensure they are supported by accurate data and insight. This is an exciting time, as we deliver a new Business Services vision that embraces technology, drives continuous process improvement and unlocks insights to drive our business. Join us and discover unlimited opportunities to make a difference. Job Description Heathrow has recently undergone a major implementation of More ❯

the business value, security and innovative potential of their IT infrastructure We are seeking analytical and detail orientated Business Analysts who will be responsible for shaping business solutions, driving process improvements, and ensuring that business objectives are met through effective collaboration with stakeholders at all levels. What will you be doing? Lead the end-to-end business analysis process … business and functional requirements. Conduct in-depth analysis of business processes, systems, and data to identify opportunities for optimisation, automation, or transformation. Develop high-quality documentation, including business cases, process maps, user stories, use cases, and acceptance criteria. Translate business requirements into technical specifications and work closely with solution architects, developers, engineers, service managers, and project managers to ensure … and problem-solving skills, with the ability to think strategically and deliver practical solutions. Excellent communication, facilitation, and stakeholder management skills, including experience working with senior executives. Proficient in process modelling (e.g., BPMN, UML) and business analysis tools (e.g., Microsoft Visio, Lucidchart, Jira). Why come and work with us at Systal? Competitive salary and benefits package. Unrivalled training More ❯

be doing: Designing and developing solutions aligned with our Technology Strategy and engineering standards Documenting all development work according to agreed procedures and best practices Contributing to peer reviews, process improvements, and ongoing education around development standards Owning the software configuration management process, including version control and code promotion Collaborating with the Development Team Leader to plan and More ❯

Strategic Initiatives Advisor’. In this critical role, you will be responsible for transformation and change management, analyzing end to end business processes across the organization, identifying areas for improvement and implementing solutions to enhance efficiency and drive growth. You will take ownership and collaborate closely with cross-functional teams in GIH and IH to understand business needs, gather … intake documents, business value and actionable plans. Responsibilities Conduct thorough analysis of existing end to end business processes to identify inefficiencies, bottlenecks, and develop sustainable, repeatable, and quantifiable business process improvements. Take ownership from concept to implementation and work with GIH and IH stakeholders in business, transformation, technology, and delivery teams. Work closely with stakeholders in a matrix organization … to gather requirements and understand business objectives. Develop and document detailed process maps, workflows, intake forms and business requirements. Utilize analytical tools and techniques to quantify business value and ROI of proposed solutions. Design and implement innovative solutions to optimize processes, streamline operations, and drive business growth. Collaborate with technology and transformation teams to translate business requirements into actionable More ❯

Working pattern - 07:15 - 16:45 Monday - Thursday Let us introduce the role As a Business and Systems Support Analyst, you will be responsible for the maintenance and continual improvement of information management systems within the ABL Alliance and supports process improvements, local IT solutions and supports wider enterprise projects. You will play a vital role, supporting in … the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems. Key Responsibilities: Supporting with the development of current and new information management methods and systems within the production area and across other AWE areas. Support and assist the Coulport ABL lead of AWE … led modernisation and digitisation projects in support of business delivery. Deliver training and implementation activities as required to ensure business improvements are successfully implemented. Support business areas in developing process maps for improvement projects, assist in creating ABL Management and production area information, and provide cross-functional support to ensure RNAD Coulport processes are regularly reviewed for efficiency More ❯

Working pattern - 07:15 - 16:45 Monday - Thursday Let us introduce the role As a Business and Systems Support Analyst, you will be responsible for the maintenance and continual improvement of information management systems within the ABL Alliance and supports process improvements, local IT solutions and supports wider enterprise projects. You will play a vital role, supporting in … the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems. Key Responsibilities: Supporting with the development of current and new information management methods and systems within the production area and across other AWE areas. Support and assist the Coulport ABL lead of AWE … led modernisation and digitisation projects in support of business delivery. Deliver training and implementation activities as required to ensure business improvements are successfully implemented. Support business areas in developing process maps for improvement projects, assist in creating ABL Management and production area information, and provide cross-functional support to ensure RNAD Coulport processes are regularly reviewed for efficiency More ❯

as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity … in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuous improvement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions for end … customers by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯