2 of 2 Process Improvement Jobs in Maidstone

We are working with an exciting business who are looking to recruit an Operations Coordinator to support the ongoing improvement and efficiency of its core business processes and systems. This role plays a vital part in enabling smooth service delivery and providing actionable insights to leadership.Working alongside the Continuous Improvement Lead, you’ll help maintain, optimise, and embed … cross-functional coordination, ensuring consistency, clarity, and stakeholder satisfaction.This position is ideal for someone who is highly organised, detail-oriented, and tech-savvy—with a strong focus on solutions, process improvement, and effective communication. Key Responsibilities Assist in maintaining and coordinating key business systems and operational processes Support service delivery by ensuring systems and workflows are efficient and … reliable Gather and organise management information to support decision-making Contribute to process documentation, performance trend tracking, and root cause analysis Support the rollout and optimisation of digital tools used across teams Collaborate cross-functionally to ensure consistent process understanding and adoption Manage internal stakeholder queries and support operational needs proactively What You’ll Bring Strong organisational skills More ❯

with strategic goals Manage and deliver change projects from concept to implementation Lead and mentor a team of Business and Test Analysts , setting clear goals and fostering collaboration Drive process improvement, documentation, and risk mitigation Translate business requirements into technical design documents and clear project artefacts Collaborate with senior stakeholders across departments to ensure system enhancements align with … Be Doing Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides Facilitate workshops to elicit requirements and align stakeholders Support continuous improvement using Agile, Waterfall, or Kanban methodologies Communicate clearly and confidently across all levels of the business Ensure technical designs and solutions are robust, scalable, and user-focused What You … ll Bring Essential Experience & Skills: Strong background in Change Management and systems/process design Demonstrable experience managing end-to-end software development lifecycle Proven leadership and team management skills Comfortable using tools like Azure DevOps , ClickUp , SQL , and Microsoft Office (Word, Excel, Visio, PowerPoint) Stakeholder engagement and facilitation skills Experience creating technical specifications and user stories Understanding of More ❯