14 of 14 Process Improvement Jobs in Kent

and internal AML/KYC requirements. The GBGM AML Onboarding team is responsible for reviewing and approving account opening documentation globally. The role includes supporting the GBGM AML Onboarding Process Owner in providing oversight in all process improvements, risks and controls. In addition the role will focus on Team performance analysis and reporting. We are looking for a … multiple operations functions and products. Responsibilities: Provide support globally on audit issues, control enhancements, JDIS's, MRA's, MRIA's and any other audit related items. Scrutinize and challenge process performance (KPI's, KRI's) Monitor and govern the Quality assurance process and ensure the right controls are in place for this to be effective. Continuously identify risk … and process improvement items. Co-ordinate Process improvement initiatives aimed at improving client experience, reducing risk and ensure we are aligned to key strategic priorities. Drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Analyse and design dashboard visualizations, metrics, and reports to enable data-driven actions More ❯

We are working with an exciting business who are looking to recruit an Operations Coordinator to support the ongoing improvement and efficiency of its core business processes and systems. This role plays a vital part in enabling smooth service delivery and providing actionable insights to leadership.Working alongside the Continuous Improvement Lead, you’ll help maintain, optimise, and embed … cross-functional coordination, ensuring consistency, clarity, and stakeholder satisfaction.This position is ideal for someone who is highly organised, detail-oriented, and tech-savvy—with a strong focus on solutions, process improvement, and effective communication. Key Responsibilities Assist in maintaining and coordinating key business systems and operational processes Support service delivery by ensuring systems and workflows are efficient and … reliable Gather and organise management information to support decision-making Contribute to process documentation, performance trend tracking, and root cause analysis Support the rollout and optimisation of digital tools used across teams Collaborate cross-functionally to ensure consistent process understanding and adoption Manage internal stakeholder queries and support operational needs proactively What You’ll Bring Strong organisational skills More ❯

Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote … tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating HR and operational tasks to increase efficiency. Partner with IT and process improvement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE … REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning processes to meet these standards. Process Documentation: Demonstrated ability to develop, maintain, and optimise process playbooks or More ❯

Quality Management & Compliance: Lead efforts to align HR and operational processes with ISO 9001 standards. Maintain audit-ready documentation and support both internal and external quality assessments. Champion continuous improvement initiatives that meet quality management objectives. Governance & Collaboration: Collaborate with technology and cybersecurity teams to embed governance controls into HR and operational workflows. Participate in risk assessments and promote … tailor global policies to meet local legal and regulatory requirements. Automation & Efficiency: Identify and prioritise opportunities for automating HR and operational tasks to increase efficiency. Partner with IT and process improvement teams to deploy tools such as bots, dashboards, and workflow automation platforms. Track and analyse key performance indicators (KPIs) to assess the effectiveness of automation initiatives. EXPERIENCE … REQUIRED Experience: At least 5 years of proven experience in HR operations, process design, or operations management, ideally within a global or multi-regional environment. Quality Standards: Strong knowledge of ISO 9001 quality management principles, with hands-on experience aligning processes to meet these standards. Process Documentation: Demonstrated ability to develop, maintain, and optimise process playbooks or More ❯

with strategic goals Manage and deliver change projects from concept to implementation Lead and mentor a team of Business and Test Analysts , setting clear goals and fostering collaboration Drive process improvement, documentation, and risk mitigation Translate business requirements into technical design documents and clear project artefacts Collaborate with senior stakeholders across departments to ensure system enhancements align with … Be Doing Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides Facilitate workshops to elicit requirements and align stakeholders Support continuous improvement using Agile, Waterfall, or Kanban methodologies Communicate clearly and confidently across all levels of the business Ensure technical designs and solutions are robust, scalable, and user-focused What You … ll Bring Essential Experience & Skills: Strong background in Change Management and systems/process design Demonstrable experience managing end-to-end software development lifecycle Proven leadership and team management skills Comfortable using tools like Azure DevOps , ClickUp , SQL , and Microsoft Office (Word, Excel, Visio, PowerPoint) Stakeholder engagement and facilitation skills Experience creating technical specifications and user stories Understanding of More ❯

with strategic goals Manage and deliver change projects from concept to implementation Lead and mentor a team of Business and Test Analysts , setting clear goals and fostering collaboration Drive process improvement, documentation, and risk mitigation Translate business requirements into technical design documents and clear project artefacts Collaborate with senior stakeholders across departments to ensure system enhancements align with … Be Doing Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides Facilitate workshops to elicit requirements and align stakeholders Support continuous improvement using Agile, Waterfall, or Kanban methodologies Communicate clearly and confidently across all levels of the business Ensure technical designs and solutions are robust, scalable, and user-focused What You … ll Bring Essential Experience & Skills: Strong background in Change Management and systems/process design Demonstrable experience managing end-to-end software development lifecycle Proven leadership and team management skills Comfortable using tools like Azure DevOps , ClickUp , SQL , and Microsoft Office (Word, Excel, Visio, PowerPoint) Stakeholder engagement and facilitation skills Experience creating technical specifications and user stories Understanding of More ❯

between business stakeholders, project teams, and technical leads to ensure clarity of scope and objectives. Capture, analyse, and document business, operational, and systems requirements for new functionality, integrations, and process improvements. Facilitate workshops and discovery sessions to define customer journeys, use cases, and end-to-end business processes. Translate requirements into functional, technical, data, and integration specifications. Assess upstream More ❯

enhance profitability, customer acquisition, and conversion across all distribution channels. This will include collaborating with underwriting and commercial teams on new product launches, implementing A/B testing, identifying process improvements, and contributing to the future of pricing automation through emerging technologies such as AI and machine learning. What we’re looking for - • Strong analytical thinker with a commercial More ❯

hrs/week - 4 day working week!) Must have Financial Services Experience Are you a skilled Business Analyst with a background in secured lending and a passion for process improvement? We're looking for a confident and detail-oriented BA to join our team, supporting change initiatives across lending, savings, and operational areas. What you'll do: Gather … driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯

You’ll Do: Deliver end-to-end pricing models using our tailored pricing pipeline Use Earnix or Radar to build predictive statistical models and optimise prices Identify and implement process improvements to enhance pricing performance Lead and contribute to R&D efforts for innovative modelling approaches Integrate tools and outputs from data science teams Ensure compliance with pricing governance More ❯

on technical issues, define processes/procedures, perform design review assessments, and make sound strategic technical decisions within your area of responsibility/expertise Influence department productivity through Software process improvement/automation What experience you need to be the successful Senior Software Engineer: Essential: Degree or equivalent qualification in a Scientific/Engineering (electronics-engineering, software-engineering More ❯

on technical issues, define processes/procedures, perform design review assessments, and make sound strategic technical decisions within your area of responsibility/expertise Influence department productivity through Software process improvement/automation What experience you need to be the successful Senior Software Engineer: Essential: Degree or equivalent qualification in a Scientific/Engineering (electronics-engineering, software-engineering More ❯

on technical issues, define processes/procedures, perform design review assessments, and make sound strategic technical decisions within your area of responsibility/expertise Influence department productivity through Software process improvement/automation Your skills and experiences: Degree or equivalent qualification in a Scientific/Engineering (electronics-engineering, software-engineering, physics, math's) environment Excellent Software Engineering skills More ❯

relationships with stakeholders to support the delivery of IT training services. Collaborate with teams and individual stakeholders to enhance processes, identify skill gaps, and deliver innovative solutions. Identify business process improvements and liaise with stakeholders to support delivery of business process improvements. Operate as an effective member of the team, working within the agreed project delivery methodology. Be More ❯