2 of 2 Process Improvement Jobs in Reigate

Service Process Improvement Manager - Insurance We are currently recruiting for a Service Process Improvement Manager with BMC experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Proactively gather and organize/document data/information from functional owners …/different sources to help identify improvement opportunities in ITSM processes Run process modelling and development activities, and documentation of process flows, guides, procedures, work instructions, and other communication materials Supports the development and execution of test scenarios designed to validate the functionality of processes being designed … and built before implementing to production Reporting and analysis of process metrics and performance Monitoring and reporting of process maturity and progress throughout the continuous improvement projects and initiatives Create and develop training plan and materials; and conduct and facilitate ITSM Process training and process More ❯

Job Description Service Process Improvement Manager - Insurance We are currently recruiting for a Service Process Improvement Manager with BMC experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Proactively gather and organize/document data/information from … functional owners/different sources to help identify improvement opportunities in ITSM processes Run process modelling and development activities, and documentation of process flows, guides, procedures, work instructions, and other communication materials Supports the development and execution of test scenarios designed to validate the functionality of processes … being designed and built before implementing to production Reporting and analysis of process metrics and performance Monitoring and reporting of process maturity and progress throughout the continuous improvement projects and initiatives Create and develop training plan and materials; and conduct and facilitate ITSM Process training and More ❯