2 of 2 Process Improvement Jobs in Swindon

network suppliers and administrative processes. The ideal candidate will play a vital role in ensuring our service levels are consistently met, helping resolve escalated issues, and identifying areas for process improvement. This is a collaborative role that requires strong communication skills, attention to detail, and a customer-focused mindset. Key Responsibilities: Supplier Relationship Management : Proactively communicate with Network Managers … or customer complaints, taking ownership and ensuring issues are resolved promptly and effectively. Database Maintenance : Maintain and regularly update the supplier database to ensure accurate and current records. Continuous Improvement : Identify and suggest improvements in service delivery and operational processes that will enhance the customer experience and overall efficiency. Administrative Support : Perform general administrative duties related to network operations … communication skills, both written and verbal Excellent organizational skills and attention to detail Ability to manage multiple tasks and priorities under pressure A proactive approach to problem-solving and process improvement Familiarity with supplier management or SLA monitoring is an advantage Proficiency with Microsoft Office Suite (Excel, Outlook, etc. More ❯

To interrogate and manipulate the database (MS SQL) to resolve support issues. To create and maintain systems support documentation. To coordinate disaster recovery tests. Identify and promote system-based process improvements. To participate in financial systems development and related IT projects. Work with software suppliers to implement new releases, resolving software issues and identifying areas for improvement. Act as … to internal and external parties on an ad-hoc basis, such as during audits. service. Person Specification: Good verbal and written communication skills Experience of writing user guides or process notes Advanced Microsoft Excel Skills A clear and confident communicator at all levels with financial and non-financial colleagues Excellent Systems understanding and previous system management experience Analytical and More ❯