Deputy Service Desk Lead
- Hiring Organisation
- Network IT
- Location
- Shrivenham, Swindon, Wiltshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,500 per annum
service. Monitor shift performance, track SLA compliance, and produce clear shift reports highlighting key issues, trends, and team performance. Identify opportunities for service and process improvement, while continuously developing technical knowledge through training and self-learning. Essential Skills & Experience Experience in IT support or Service Desk environments, ideally ...