Sunderland, Tyne and Wear, North East, United Kingdom
Elite Hiring Ltd T/A Elite Hiring Solution
and critical thinking skills Clear, confident communicationboth written and verbal A team-oriented mindset with a willingness to learn and contribute Genuine interest in business strategy, digital transformation, and processimprovement Familiarity with Excel and PowerPoint; knowledge of tools like Jira, Confluence, or Power BI is a bonus What Youll Gain: Hands-on experience working on real client … and critical thinking skills Clear, confident communicationboth written and verbal A team-oriented mindset with a willingness to learn and contribute Genuine interest in business strategy, digital transformation, and processimprovement Familiarity with Excel and PowerPoint; knowledge of tools like Jira, Confluence, or Power BI is a bonus What Youll Gain: Hands-on experience working on real client More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Nigel Frank International
engagement. Responsibilities Manage the full life-cycle of D365 service delivery (incidents, service requests, problems, changes) Ensure consistent and measurable service performance across CE and F&O platforms Lead process improvements and service optimisation initiatives Utilise tools such as Azure DevOps and ITSM platforms to monitor and improve service management Support the transition from implementation to live operations across More ❯
Sunderland, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Client Server
of technologies with a focus on backend C# and T-SQL. You'll take ownership of projects, lead the technical discussions and decision making and contribute to technology and process improvements. Location/WFH: There's a hybrid work from home policy with 2-3 days a week; when you're in the office you'll be collaborating with More ❯
but is not limited to crucial right-to-work checks, validating info via both manual & automated processes. You'll deal with volume external temp IT candidate details, picking the process up after our Sales team of specialist Recruitment Consultant confirmed they accepted an opportunity on our internal system (Salesforce CRM called 'Phoenix') You may also support some ad hoc … Assisting the Senior/Principal Contract Administrators for EMEA. Calculating and managing key payments to our IT Contractors. Recruitment onboarding, compliance & right-to-work checks. Supporting wider projects/processimprovement within TRG. Some internal/external phone work, however it's not Sales. Processing the external IT Contractors, after role accepted. The successful candidate will be organised More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Accenture
ensure products are discoverable and engaging across various channels. Responsibilities Include: Client Engagement: Collaborate with clients to understand their digital commerce goal and product engagement channels. Identify opportunities for processimprovement and efficiency gains through enriched product experience. Solution Design: Develop tailored PXM strategies and solution blueprints that align with client needs. Ensure seamless integration of PXM systems … catalyst Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better. Learn more about the hiring process at Accenture More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
on both greenfield and brownfield project work You'll work alongside around 6 other Software Developers plus other Infrastructure and CRM teams. This will suit someone passionate about tech, processimprovement, and contributing to a business growth. You’ll report into the Software Development Manager but there will be other Senior and Mid Level Developers there for support. More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Nigel Frank International
users and key stakeholders across departments Support clients through go-live, troubleshooting issues and ensuring a smooth transition Provide ongoing post-implementation support, including issue resolution, system optimisation and process improvements Collaborate with internal development teams to ensure customisations align with project goals and user expectations Participate in upgrade projects from older NAV versions to the latest BC releases More ❯
join their Service Delivery team on a permanent basis. In this role as the IT Service Quality Lead, you will ensure exceptional IT service delivery by monitoring performance, driving process improvements, and fostering a culture of service excellence. Working closely with teams and stakeholders, you will uphold ITIL best practices and enhance operational efficiency. Key responsibilities as the IT … Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise in ITIL and ticketing systems, and a passion for mentoring teams and solving complex service challenges, this permanent More ❯
join their Service Delivery team on a permanent basis. In this role as the IT Service Quality Lead, you will ensure exceptional IT service delivery by monitoring performance, driving process improvements, and fostering a culture of service excellence. Working closely with teams and stakeholders, you will uphold ITIL best practices and enhance operational efficiency. Key responsibilities as the IT … Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise in ITIL and ticketing systems, and a passion for mentoring teams and solving complex service challenges, this permanent More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate about continuous improvement, service excellence, and knowledge sharing. Key Responsibilities: Monitor and improve the quality of IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements … management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional looking to make a real impact in service delivery, we'd love to hear from you. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
to service integration processes, identifying and addressing any gaps or risks. Oversee the delivery of end-to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What … skills, knowledge and experience will you need? How will this be assessed? Our application process requires your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service … Service Design Managers, operational leads, and IT Operations teams. Quality Assurance & Documentation - Attention to detail in ensuring quality assurance checks, documentation, and support models are complete and accurate. Continuous Improvement & Automation - Ability to identify and implement process improvements and automation opportunities to enhance service transition efficiency. Details. Wages. Perks. Location: You'll join us in one of our More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Accenture
Mid-Level Full time Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range … to develop a wide range of new skills on the job. As a Node.JS Application Developer, you will: Be responsible for designing, building, and configuring applications to meet business process and application requirements. You will be expected to perform independently and become a subject matter expert (SME). You will be required to actively participate and contribute in team … discussions, as well as provide solutions to work-related problems. Develop innovative solutions to meet project requirements. Conduct code reviews and provide constructive feedback. Identify and implement process improvements to enhance application development. Full Stack LLM Development Associate Manager Discover where this job fits at Accenture Software engineer jobs: Imagine it, build it, scale it Create software that will More ❯