2 of 2 Process Improvement Jobs in Watford

critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles … compliance requirements Managing site infrastructure setup, changes, ramp-downs, decommissioning, and archiving Ensuring service integration and governance in a multi-vendor ecosystem Driving continual improvement and business-aligned service outcomes What you'll need to succeed Essential Experience: Proven experience delivering IT infrastructure services (servers, storage, networks, hosting ...

role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field support, device provisioning, software … maximise productivity and align with business needs. Working alongside other Service Managers and Digital teams, you will champion consistent service delivery and drive continuous improvement across the wider IT function. What you'll need to succeed Proven experience managing end-user workplace services (service desk, devices, telephony, printers, software ...