Senior Service Designer
Wellingborough, Northamptonshire, UK
Hybrid / WFH Options
Hybrid / WFH Options
Barclays
from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically 5–8 participants), building future-state journey maps alongside stakeholders. Use FIGMA … A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation — assumption-based mapping isn’t enough; we want research-backed insight. Strong visual design skills — especially using FIGMA (or … may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract More ❯
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