1 of 1 Process Management Jobs in Ayrshire

with the local contact person to solve issues if there is no Field Support Engineer on site. Engage with the Digital Partner and Business Management organization to secure adequate support from Site Management for appointments and resource availability of local resources or business contact persons. Investigate opportunities to … office environment and/or local business applications for end-users. Manage vendor relationships. Handle ICT Service Exceptions, ICT Communication, and ICT Service and Process Management. Requirements Education: Senior Secondary Vocational Education in IT or equivalent. You have the essential knowledge of: Prerational ICT procedures and processes regarding the … contracted services. Technical Infrastructure and business needs and practices related to the use of ICT resources and services. You are familiar with the System Management tools like Remedy or ServiceNow for ticket handling, and other tools such as Portal, Vendor databases, and reporting tools. You are a team player More ❯