3 of 3 Process Management Jobs in Staffordshire

the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over … why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. Job Overview: As a Business Process Improvement Specialist within our Customer Care Department, you will play a pivotal role in optimizing and streamlining our agent processes to ensure efficiency and deliver a 7 customer experience. … You will collaborate with cross-functional teams, analyze existing workflows, and implement improvements to enhance the overall effectiveness of our customer care operations. Key Responsibilities: Process Analysis and Improvement: Use your high level of knowledge of Travelperk processes to conduct detailed analyses of existing customer care processes to identify bottlenecks and areas for improvement, using data and quantitative insights. More ❯

What we do? Client Asset Protection - Client Assets Engineering is at the core of Client Protection and Collateral Management functions for Goldman Sachs globally. Our platform manages the segregation of customer assets, implements complex optimization calculations, and controls across various business functions and asset classes, all governed and monitored by regulations across jurisdictions such as US-SEC/FINRA … technical designs, testing strategies, and implementation plans. Work in a dynamic, fast-paced environment that offers exposure to all areas of Finance. Understand and respond to business needs, developing process workflows, data requirements, and specifications to support implementation. Build strong relationships with business partners. Identify opportunities for cross-divisional collaboration and reuse of common solutions. Engage in data modeling … in investment banking or financial instruments. Experience with big data concepts, such as Hadoop for Data Lake. Experience with near real-time transactional systems like Kafka. Experience in Business Process Management (BPM). About Goldman Sachs At Goldman Sachs, we dedicate our people, capital, and ideas to help our clients, shareholders, and communities grow. Founded in 1869, we More ❯

Conduct regular performance reviews and craft personalised development plans. Organise impactful training sessions to sharpen both tech and soft skills. Deliver insightful reports on helpdesk performance and initiatives. ITIL Process Management Champion ITIL best practices across the helpdesk. Monitor KPIs and drive continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide … persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for More ❯