or a similar role) and have a deep understanding of identifying, treating, and eliminating incidents, problems, and changes. Key Duties and Responsibilities • Incident & Problem Management: Oversee and manage incidents and problems within your organisational area. • Operational Direction: Provide clear direction to operational teams during and after incidents. • Root Cause … and required escalations through the appropriate channels. Required qualifications to be successful in this role • Defence Experience: Proven experience working in Defence environments. • Incident Management Expertise: Demonstrable experience as an incident/problem manager or in a similar role. • Impact Assessment: Strong knowledge and experience in assessing the impact … of incidents against project scope. • Stakeholder Engagement: Confident in managing and engaging with stakeholders. Desired Competencies • Communication: Excellent verbal and written communication skills. • ProcessManagement: Strong processmanagement abilities to streamline incident handling. • Leadership: Proven leadership skills to guide and support teams during critical incidents. If More ❯
planning, scheduling, coordination, and execution of releases and deployments within our projects. The ideal candidate will have a strong background in release and deployment management or a related field requiring similar skillsets. Key Responsibilities: Release Planning & Coordination: Develop and maintain release and deployment schedules, ensuring alignment with project objectives … and technical teams. ProcessManagement: Establish and optimise release and deployment management processes, including rollback strategies and procedures. Collaboration: Work closely with development, operations, and product teams to ensure seamless integration and delivery of releases. Risk and Issue Management: Identify, assess, and mitigate potential risks associated … performance to ensure stability and reliability. Required qualifications to be successful in this role Experience working in the Defence sector. Strong understanding of release management principles and the Software Development Lifecycle (SDLC). Excellent project management, coordination, and problem-solving skills. Ability to analyse risks, troubleshoot issues, and More ❯
planning, scheduling, coordination, and execution of releases and deployments within our projects. The ideal candidate will have a strong background in release and deployment management or a related field requiring similar skillsets. Key Responsibilities: • Release Planning & Coordination: Develop and maintain release and deployment schedules, ensuring alignment with project objectives … and technical teams. • ProcessManagement: Establish and optimise release and deployment management processes, including rollback strategies and procedures. • Collaboration: Work closely with development, operations, and product teams to ensure seamless integration and delivery of releases. • Risk and Issue Management: Identify, assess, and mitigate potential risks associated … performance to ensure stability and reliability. Required qualifications to be successful in this role • Experience working in the Defence sector. • Strong understanding of release management principles and the Software Development Lifecycle (SDLC). • Excellent project management, coordination, and problem-solving skills. • Ability to analyse risks, troubleshoot issues, and More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Somerset Bridge Group
manage the Infrastructure team. Assign tasks, manage workloads and ensure team members meet performance expectations. Facilitate professional development and skills training for the team.Process Management Implement and optimise ITIL-based processes for incident, problem and change management. Drive process improvements to increase operational efficiency and reduce incidents. Ensure … service level agreements (SLAs) are met or exceeded.Project Management Plan and manage infrastructure projects such as upgrades, migrations and deployments. Define project scope, timelines and budgets, ensuring projects are delivered on time and within budget. Coordinate with vendors and service providers for procurement and support.Security & Compliance Collaborate with IT … Compliance to ensure infrastructure is secure and compliant with industry regulations. Manage regular security audits, patch management and vulnerability assessments in accordance with the Vulnerability Management framework.Stakeholder Management Develop and maintain strong relationships with key stakeholders across the organisation. Liaise with suppliers and service providers to ensure More ❯