Product Manager - Support Services
- Hiring Organisation
- SoftwareONE
- Location
- London, United Kingdom
- Salary
- £ 70 K
Microsoft ecosystem? Do you love shaping offers that customers trust, sales teams love, and operations can deliver flawlessly? If yes—you might be the Product Manager we’re looking for.You’ll build and manage support tiers, SLAs, entitlements, and commercial structures—ensuring they’re easy to sell, simple … deliver, and aligned with Azure, Security, Workplace, Data & AI, CSP, Bundles, and Managed Services. You’ll partner with product, engineering, and operations teams worldwide to ensure a consistent and predictable support experience.Key responsibilities:Own the Support Services catalog (tiers, response times, scope, SLAs).Align support with CSP plans, billing ...