Lead Solution Success Manager - Platform & Emerging
- Location
- Greater London, England, United Kingdom
expertise into tangible business outcomes, you will guide customers along their maturity journey, provide technical enablement to CSMs, and influence the product roadmap to drive greater self-service adoption and overall solution health. The scope of this role will focus on Platform and Emerging Solutions.**What … advise on scalable expertise, tools, and best practices to be operationalised by CSMs and embedded in digital channels.**Influence the Product Roadmap & Enablement*** Serve as a primary voice of the customer, synthesising high-value solution feedback to help influence product priorities.* Collaborate directly with Product ...