Products Support Engineer Jobs

1 to 25 of 69 Products Support Engineer Jobs

Technical Product Support Engineer

Northampton, England, United Kingdom
SDL Solutions Limited
Our client is a Northampton based company seeking a Technical Product Support Engineer . This role offers a great opportunity to work on demanding engineering projects, supplying production solutions to leading UK engineering companies, improving their efficiency and productivity. The company enjoys a respected position in the marketplace for technologically advanced and high precision products. Job … Objectives The Technical Product Support Engineer is responsible for the technical support within the UK and Ireland. You will maintain and grow business with existing customers through your support and technical expertise. Main Duties Support our exciting range of products out in the marketplace. Follow up and take ownership … set personal goals to fully understand the product applications and services offered. Focus on customers with inefficient or obsolete systems and equipment, updating and introducing the latest range of products and services. Offer technical advice to provide solutions, often thinking “outside-the-box” to develop customized integration solutions for key customers. Edit and write software code files in Visual More ❯
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Technical Product Support Engineer

Cardiff, Wales, United Kingdom
Hybrid / WFH Options
Eakin Respiratory's
across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas: Ostomy Respiratory Surgical We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium, and Luxembourg. We’re good at what we … Scheme Long Service Awards Free Parking ABOUT THE ROLE Eakin Healthcare invest heavily in Research & Development, with a talented and innovative R&D team creating a pipeline of new products across our therapeutic areas. R&D also promote continuous improvement across our products and services and support the business in product changes. In recognition of the … need to provide focus and expertise for changes to existing products and services, we are creating a Technical Product Support Team with a range of skills and knowledge to cover our core therapeutic areas, with personnel located in our 3 manufacturing sites at Comber, Cardiff and Coleraine. Reporting to the Group R&D Director, this role will More ❯
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Production Support Engineer - Spread Products Front Office Technology (VP)

New York City (Manhattan), New York, United States
Citi
The Fixed Income Spread Products (SP) production management group provides direct support to a diverse set of trading desk all trading under the "GSP" banner with a focus on the ITIL support procedures and protocols. Your responsibilities will be aligned to supporting all the tools that the front office business & traders needs to facilitate its … highly motivated candidate for the position of within our global production management team. The successful candidate will be responsible for production management of our suite of core Global Spread Products (GSP) applications, working through problems, and dealing with user issues. The candidate will also be responsible for driving engineering initiates, improving process workflows, and eliminating toil through automation by … application systems that have completed the development stage and are running in the daily operations of the firm. Work closely with the development, Infra teams, QA and business support teams, and the GSP business to determine strategy & priorities and to ensure that the team is meeting the business' requirements. Ensure team delivers on these priorities and communicated progress More ❯
Employment Type: Permanent
Salary: USD Annual
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Product Service & Support Engineer

Worcestershire, United Kingdom
ETS Technical
and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for installed products at customer … usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
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Product Service & Support Engineer

Malvern, Worcestershire, Great Malvern, United Kingdom
ETS Technical
and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for installed products at customer … usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum bonus, pension etc
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Product Support Engineer

Ashford, Kent, United Kingdom
QinetiQ Limited
Select how often (in days) to receive an alert: We are currently recruiting for a Product Support Engineer to join QinetiQ Target Systems (QTS) within our Production Team. QTS is a wholly owned subsidiary of QinetiQ Group PLC, specialising in the design and manufacture of a range of state-of-the-art Unmanned Aerial and Surface … and across the globe, on customer sites. You'll perform troubleshooting to component level, to rectify faults and to highlight build, test and design improvements, and provide technical support to all functions of the business. Duties will include: Conduct duties in line with the Production plan to ensure that product is manufactured, inspected and tested on time, on … and to quality. Lead planning activities with the internal stakeholders on performing offsite activities, and execute to plan, to ensure customer satisfaction Testing and calibration of all ground support equipment. Carry out customer servicing, often on site in front of the customer. Maintain and recommend build, test and inspection documentation improvements, and provide justification on potential benefits Assist More ❯
Employment Type: Permanent
Salary: GBP Annual
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Product Support Process Engineer

Knowsley, Merseyside, United Kingdom
Hybrid / WFH Options
Clarke Energy Uk
Job Title: Product Support Process Engineer (Service Operations). Reports to: Product Support Manager. Location: Knowsley, with UK and some overseas travel as required. Job Purpose: To proactively seek out and drive opportunities to continuously improve processes and quality within the Service Department. Majority of time spent: Highlighting and providing solutions for quality and … process improvements within the Service Department through liaising with the Product Support team and other departments where required. Indirect ownership and continuous auditing of internal service department functions, including technical auditing of contractors and suppliers whilst leading the service process development and change management function. We are seeking a highly motivated and technically skilled individual to join The … Clarke Energy team as a Product Support Process Engineer within our Service Operations Team. This exciting role is designed for someone with a strong engineering background and a passion for driving efficiency, quality, and process improvements within our service operations. Key Responsibilities: Drive process and quality improvements within the Service Department under the guidance of the More ❯
Employment Type: Permanent
Salary: GBP Annual
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AWS DevOps Engineer - Product Support Background

Knutsford, England, United Kingdom
Hybrid / WFH Options
GIOS Technology
Role: AWS DevOps Engineer Location: Knutsford, UK(Hybrid) Job Description This role is required to assist in upgrading the Elastic DP estate to Kubernetes, thereby: • Moving away from obsolete technology (Cloudera) • Uplifting to RHEL 8 • Contributing to improved platform stability and observability • Supporting advanced analytics tooling and services for modelling analytics Key Responsibilities • Work across continuous integration, development … build, and deployment using automation and cloud technologies to enhance DevOps tooling. • Migrate existing applications to the Cloud and support the build of new applications on the Cloud. • Build automation jobs for CI/CD pipelines for development, build, and deployment of cloud applications. • Build and support Cloud platforms (internal/external) and manage complex multi … edge CI/CD technologies to identify and implement improvements, collaborating with multiple teams. • Handle deployments and release of applications and infrastructure in production by following run books. • Support test environment build, issue resolution, and DevOps delivery of infrastructure changes from development to production. Candidate Requirements Must-Have Experience • Support background: L2/L3 experience in More ❯
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Senior Product Support Engineer (m/f/ )

Skelmersdale, Lancashire, United Kingdom
3M Group
Senior Product Support Engineer (m/f/) Senior Product Support Engineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity More ❯
Employment Type: Permanent
Salary: GBP Annual
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Product Support Engineer

London, England, United Kingdom
Hybrid / WFH Options
Rein-Ton
Join to apply for the Product Support Engineer role at Rein-Ton Get AI-powered advice on this job and more exclusive features. About the company Rein-Ton is seeking a Product Support Engineer to join their team. This role offers an opportunity to work remotely and engage in technical support activities. Role overview This position involves providing mentoring and advanced technical support at a Tier 2 level, managing and resolving complex issues, and collaborating with engineering teams. Responsibilities Mentoring less experienced team members. Managing, triaging, and investigating technical issues. Supporting reporting and escalation processes. Collaborating with engineering to understand and resolve issues. Participating in client and … original description included extraneous details about other roles and location listings that are not directly relevant to this specific job posting. The refined version focuses solely on the Product Support Engineer role at Rein-Ton, emphasizing clarity and relevance. #J-18808-Ljbffr More ❯
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Network Product Support Engineer - Solihull

London, England, United Kingdom
FDM Group
About The Role FDM is a global business and technology consultancy seeking a Network Product Support Engineer to work for our client within the public sector. This is initially a 6-month contract with the potential to extend and will be a hybrid role that will be based in Solihull. You will be working with cutting … candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team environment. This role will specialise in supporting network infrastructure products, with a strong focus on leveraging the Microsoft Intune platform for mobile device management (MDM). The ideal candidate will have expertise in managing platforms like Samsung Knox, Apple … ChromeOS management through Google. This role also requires a solid understanding of MDM and Mobile Application Management (MAM) solutions from third-party providers. Responsibilities Deliver 3rd-line technical support to local and remote staff, ensuring swift resolution of complex issues Provide specialised support to VIP users, ensuring high availability and exceptional service quality Participate in incident More ❯
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Product Support Engineer

Droitwich, Worcestershire, United Kingdom
Hybrid / WFH Options
ETS Technical
This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days) to mostly Western Europe customers. Significant time … The typical development pathway within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯
Employment Type: Permanent
Salary: £36000 - £50000/annum
Posted:

Product & Voice Ops - Support Engineer - GammaLabs

Manchester, United Kingdom
Hybrid / WFH Options
Gamma Recruitment Team
career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? Proven success on complex projects where you might be integrating several products and services. Experience with modern DevOps practices, tooling and a background working in such a team. What will you be doing day-to-day? Responsible for the implementation, operation … and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices how we operate our core voice network infrastructure. Monitor/Respond to incidents across Gamma's Core voice … offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Product Support Engineer

Belfast, Northern Ireland, United Kingdom
G4S
Product Support Engineer Up to £41,095.00 + Benefits. Belfast, office based Please note, this is a 24/7, 365 role, for 40 hours per week. You will be working 12 hour shifts, 2 weeks of days followed by 2 weeks of nights. About us G4S is a global company operating across 120 countries, employing … for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. What will you be doing To provide remote help desk support for a range of security systems, including Intruder, Access Control, Body Worn Cameras, CCTV, Intercom, Key Management Network and 2 way audio. To provide timely and accurate remote help … desk telephone & remote system responses to site based technical issues and resolve as many system problems as possible without the need to send an engineer to the site To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera, Key Management on the More ❯
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Product Support Engineer

Burntwood, Staffordshire, United Kingdom
Groomfield Recruitment
Are you an experienced Product Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

Principal Engineer- Product Support

United Kingdom
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

London, England, United Kingdom
Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Cardiff, Wales, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, cardiff col-narrow-left Client: Altra Location: cardiff, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, glasgow col-narrow-left Client: Altra Location: glasgow, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Exeter, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, exeter col-narrow-left Client: Altra Location: exeter, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Woking, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, woking col-narrow-left Client: Altra Location: woking, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Chelmsford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, chelmsford col-narrow-left Client: Altra Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Bristol, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, bristol col-narrow-left Client: Altra Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Bath, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, bath col-narrow-left Client: Altra Location: bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Principal Engineer- Product Support

Wakefield, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Principal Engineer- Product Support, wakefield col-narrow-left Client: Altra Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting … and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯
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Products Support Engineer
10th Percentile
£27,875
25th Percentile
£35,188
Median
£40,500
75th Percentile
£42,125
90th Percentile
£42,800