1 of 1 Products Support Specialist Jobs in the East of England

impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … Product presentation skills Customer visits (Online + F2F meetings) Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯