15 of 15 Products Support Specialist Jobs in England

impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … Product presentation skills Customer visits (Online + F2F meetings) Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯

impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … Product presentation skills Customer visits (Online + F2F meetings) Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, hemel hempstead col-narrow-left Client: Transcend Information, Inc. Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we … impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯

Social network you want to login/join with: IT & Product Technical Support Specialist, watford, hertfordshire col-narrow-left Client: Transcend Information, Inc. Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Company Description At Transcend, we … impact on the UK & IE business. Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest … CAR + FAR Analysis support Strong analytical skills and troubleshooting abilities Excellent customer service and communication skills Experience in working with storage, multimedia, or embedded products (Ideal not essential) Knowledge of hardware and software troubleshooting Ability to work independently and collaboratively in a team setting Degree in Computer Science, Information Technology, or related field (Ideal More ❯

better. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how to solve them. From start to finish your day will be about engaging with our customers and making sure we … of the way. At Bose, the customer is everything to us, but our employees are just as important too. We make sure you get all the training and support that … you will need. From in-depth technical training to training on customer service and a whole host of other topics, you will be an expert in no time. Our products are some of the best in the world, so we expect our people to be too. But that doesn’t mean you have to be the most technically minded More ❯

astonish. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how to solve them. From start to finish, your day will be about engaging with our customers and ensuring we are … the process every step of the way. At Bose, the customer is everything to us, but our employees are just as important. We provide all the training and support that you will need, from in-depth technical training to customer service training, ensuring you become an expert in no time. We are an equal opportunities employer who embraces More ❯

Technical Sales & Product Support Specialist Technical Sales & Product Support Specialist 2 days ago Be among the first 25 applicants Technical Sales & Product Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially minded individual to join our team as a … Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with hands-on support for product development, certification, and client service. You will work closely with the Sales Team and Management to drive growth while ensuring our innovative cladding solutions meet both customer expectations and regulatory standards. This position … requires someone who is not only technically strong but also confident in client engagement and able to support sales activities with a commercial focus. The ideal candidate will have experience working in a dual-role environment, combining technical responsibilities with client-facing or sales-oriented tasks. You will support sales activities, deliver technical presentations, respond to More ❯

Job Title: Product Support Specialist - Institutions As a Product Support Specialist - Institutions , you will serve as the primary product expert and relationship manager for our Institutions client base. Your role involves providing advanced product guidance, ensuring SLAs are met across all support interactions, and acting as a trusted advisor to … onboarding and training of client support staff to handle routine issues independently. Monitor ticket queues to meet SLA targets, escalating internally when necessary. Collaborate with the Product Support Manager - EMEA and internal teams for coordinated service delivery. Collect and document client feedback, feature requests, and usability issues, relaying them clearly to Product Management. Lead or support … as a subject matter expert (SME) for the Institutions product, continuously expanding your knowledge. What we're looking for in you At least 2 years of experience in product support, customer success, or client-facing roles, preferably in SaaS or legal tech. Strong client relationship management skills to build trust across various stakeholder levels. Experience delivering training, workshops More ❯

Product Support Specialist - Institutions Product Support Specialist - Institutions Get AI-powered advice on this job and more exclusive features. As a Product Support Specialist - Institutions , you will act as the primary product expert and relationship manager for our Institutions client base. As a Product escalation role, you will … ll Be Doing Serve as the primary product expert and point of contact for Institutions clients, managing relationships and ensuring high levels of client satisfaction Provide expert-level product support and consulting to client-side support teams (L1), including via phone, email, on-site visits, and virtual sessions Facilitate the onboarding and training of client support … routine issues independently Monitor ticket queues to ensure the wider support team is meeting SLA targets for institutional clients; escalate internally when necessary Collaborate closely with Product Support Manager - EMEA and internal teams to maintain strong cross-functional coordination and service delivery Collect and document client feedback, feature requests, and usability issues, and relay them to More ❯

experienced/reported. You are a true product expert who's technically savvy to conduct investigations and an essential resource for your colleagues and customers. You will own Support tickets from Creation to Closure You'll contribute to improving our processes and product, such as by transmitting customer feedback, suggesting efficiency improvements, and so much more. You take … to a maximum of one week per month. Who are you You have 2+ years of experience in one or more of the following: (i) as an application support specialist, (ii) in a technical support role in the SaaS world, (iii) and/or working in a Financial Planning & Analysis (FP&A) or Modeling More ❯

Job Title: Product Support Specialist Salary: Up to £32,000 per year Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across … manager to other Commercial Teams and the Head of Commercial & Strategy Work with the wider team to continuously improve and contribute to the development and innovation of our product support processes. What We're Looking For Essential Previous experience in a customer support role in a SaaS environment Proficiency in Google Workspace Experience using help desk … software and remote support tools such as Intercom, HubSpot, Freshworks (Freshdesk) etc. Deep understanding of the SaaS product being supported, including features, functionalities, and common user challenges Understanding of SaaS platforms, including basic troubleshooting of software issues Able to manage customer contact from query to resolution (involving cross-functional teams where necessary Ability to relay technical information in More ❯

related customer inquiries and feedback, and their outcome. Meet with agreed service levels, time scales and standard operating procedures. On request - deliver up-to-date application training on company products and their related scientific background, for sales staff, other company departments, and/or customers. Seek opportunities to convert application related inquiries into new or developed sales possibilities (e.g. … lead generation, up-and cross-selling and initiating quotations). Maintain a high level of technical knowledge and competence on specialist subjects, products and their applications. Establish and maintain positive and collaborative working relationships with customers and sales staff. Manage scientific support information database/documentation/paperwork, prioritizing and processing this in an orderly … or related field. Fluent in English and German or French, additional European language/s is beneficial. Prior scientific and laboratory experience with solid demonstrable expertise in Lab Filtration products like lab scale filter papers, glass microfiber filter, membrane filters as well as syringe filters, discs and capsule filter, centrifugal devices, microwell filter plates, tangential flow filtration system (Cytiva More ❯

Join to apply for the Product Software Support Specialist role at Domino Sweden 19 hours ago Be among the first 25 applicants Join to apply for the Product Software Support Specialist role at Domino Sweden Get AI-powered advice on this job and more exclusive features. About The Role We’re looking … for a About The Role We’re looking for a Product Software Support Specialist to provide technical support to our global channel and distributors. In this role, you’ll manage and resolve support tickets, troubleshoot issues with our cloud-based and automation software, and provide 2nd-line support for integration … support tickets via FreshDesk. Administer FreshDesk – adding users and technical documentation. Troubleshoot issues related to networking, SQL scripting and TCP IP communications. Resolving technical issues with our products reported by Channel, Distributor Engineers and Help Desks. Monitor cloud platform performance and feedback improvement opportunities. About You We’re looking for a hands-on technician or engineer who More ❯

Join to apply for the Product Support Specialist role at Clay Join to apply for the Product Support Specialist role at Clay About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over … from investors like Sequoia and Meritech) Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a founding support specialist … type Full-time Job function Job function Other Industries Software Development Referrals increase your chances of interviewing at Clay by 2x Sign in to set job alerts for “Product Support Specialist” roles. City Of London, England, United Kingdom £28,000.00-£33,000.00 21 hours ago London, England, United Kingdom 1 week ago Greater London, England, United More ❯

culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you … and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in … This role reports to the Product Lead - Salesforce and offers excellent development opportunities with a clear path to Product Lead position in the future. Key Responsibilities: Manage and support various IT platforms while ensuring SLA compliance Lead and motivate cross-functional teams during development projects Provide technical support and resolve customer queries Facilitate collaboration and communication More ❯

Join to apply for the Product Support Specialist (EMEA) role at Isentia . We are seeking a Product Support Specialist to join our Product team, overseeing client service and ensuring continuous support for Pulsar’s clients and stakeholders. The ideal candidate will drive product quality and engagement by analyzing user … various sources, gather user feedback, identify common issues, and communicate insights to influence product development and enhancements. Key Responsibilities Manage all aspects of client service to ensure ongoing support for Pulsar’s clients and stakeholders. Promote a quality-focused product culture through data-driven recommendations that influence product strategy. Analyze user feedback to identify trends and opportunities for … teams to align efforts. Communicate product updates and platform changes internally. Maintain and develop documentation, tutorials, and resources for users. Suggest workarounds or alternative solutions when immediate development support is unavailable. Support sales and retention efforts by attending client meetings and providing product training. Collaborate with engineering and product teams to enhance user experience and achieve More ❯