looking for an exciting opportunity to showcase your skills? Our client, a leading technology company based in London, is seeking a Full-time ProductSupportSpecialist to join their dynamic IT team. This hybrid role offers the perfect balance of working from the comfort of your … home and collaborating with colleagues in their state-of-the-art London office. As a ProductSupportSpecialist, you will be at the forefront of ensuring our client's customers receive exceptional support for their innovative products. Your expertise in troubleshooting and resolving technical … in providing effective customer support. Familiarity with a wide range of software and hardware systems is essential, as you will be working with diverse products and platforms. In addition to your technical prowess, you should be a proactive and collaborative team player. Our client values individuals who can think More ❯
are a dynamic and innovative company dedicated to delivering top-notch products to our clients. We are seeking a highly skilled Senior ProductSupportSpecialist to join our team. This role is crucial in ensuring the smooth operation and security of our productsupport … robust support processes to ensure efficient and proactive product maintenance. Security and Maintenance: Ensure the team adheres to best practices in productsupport maintenance, focusing on usability and proactive issue resolution. Proactive Support: Develop strategies to anticipate and address potential product issues before they … Skills and Experience Experience: Proven experience in setting up and managing production support teams and processes. Technical Skills: Strong understanding of productsupport maintenance, security protocols, and proactive support strategies. Leadership: Excellent leadership and team management skills. Problem-Solving: Strong analytical and problem-solving More ❯
Job Title: ProductSupportSpecialist Department: Technical Responsible to Technical Manager Responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the highest level of technical service to maintain customer confidence in our products and enable EVOCA to achieve sustainable competitive advantage throughout the UK and Ireland. Work closely with the UK management team to ensure the UK strategy and business goals are achieved. Main … Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits correctly (coordinating diaries with the Technical Manager) and completing/distributing all relevant visit reports. Maintain good customer More ❯
Job Title: ProductSupportSpecialist Department: Technical Responsible to Technical Manager Responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job SupportMore ❯
Kingswinford, West Midlands (County), United Kingdom
Pertemps Dudley West Brom Perms
We are recruiting a ProductSupportSpecialist to work for a leading company based in Kingswinford. This is an office-based role. you will report into the Technical Manager. You will be responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Main Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits correctly (coordinating diaries … applications to good standard. Excel & PowerPoint Help Desk System (Salesforce) Technical Database (Salesforce) Planning & Organisation Time Management In return we will provide full productsupport and training, the opportunity to work for a highly stable company and an excellent remuneration package. More ❯
Job Title: Technical ProductSupport Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers … security needs are met. They are currently seeking a highly skilled and motivated Technical ProductSupport Engineer to join their team. Job Overview: As a Technical ProductSupport Engineer, you will be responsible for providing expert support to their customers, ensuring that their access … providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical ProductSupport has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
Job Title: Technical ProductSupport Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers … security needs are met. They are currently seeking a highly skilled and motivated Technical ProductSupport Engineer to join their team. Job Overview: As a Technical ProductSupport Engineer, you will be responsible for providing expert support to their customers, ensuring that their access … providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical ProductSupport has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
Job Title: Technical ProductSupport Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers … security needs are met. They are currently seeking a highly skilled and motivated Technical ProductSupport Engineer to join their team. Job Overview: As a Technical ProductSupport Engineer, you will be responsible for providing expert support to their customers, ensuring that their access … providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical ProductSupport has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
responsible for enabling the global business and ensuring seamless front to back execution of trading and structured deals. Additionally, the candidate will help support strategic decision-making and drive growth initiatives across the group. The successful person will work closely with the Commodities business as well as colleagues … while actively supporting the development of new businesses, structures and markets. Primary Responsibilities: Acting as part of a control function to validate and support commodities transactions. As part of this role, you will investigate and resolve complex queries through various means, including daily interaction with key stakeholders, including … trading desks, sales desks and internal groups. The Trade Support Team acts as central conduit for the wider Operations areas. We are a process owner and escalation point for issues and discrepancies with external counterparties, sales, and the trading desk. You will manage key relationships with internal/ More ❯
