5 Support Specialist Jobs in the East of England

The IT Support Specialist plays a pivotal role in the seamless operation of our office environment, providing comprehensive technical assistance to staff members. The core responsibilities of this position include addressing and resolving a wide array of hardware and software issues, ensuring minimal downtime, and maintaining optimal operational … efficiency. This individual will be tasked with the setup, configuration, and troubleshooting of desktops, laptops, peripheral devices, and software applications. The Support Specialist will also assist in the maintenance of network connectivity and security, support telecommunication systems, and help manage office-wide software updates. Candidates for this … position should possess a robust knowledge of Windows and macOS, a strong problem-solving aptitude, and excellent interpersonal skills to provide top-notch support and service. The ability to articulate technical instructions in an accessible manner and patience in resolving user issues are crucial for success in this role. more »

Senior Application Support Specialist Hertfordshire £60,000 - £75,000 + Package SaaS client based in Hertfordshire is looking to expand there app support function in the UK, this is due to continuous growth and new client acquisitions across Europe and the US. This is a pure hand … be leading and mentoring junior analysts, reporting into the Director. This team is responsible for the provision of 3rd/4th level technical application support for a range of Unix and Windows-based systems running in Azure, AWS and on-prem. These systems are mainly Web and Java applications more »

Join a dynamic team as a 1st & 2nd Line Engineer! Exciting projects, client support, and tech training 🚀 Absolute Recruit are excited to be supporting a local IT Managed Service provider in their search for a 1st & 2nd Line Support Engineer. They are an established IT Managed Service Provider … users). Their core focus is providing exceptional IT solutions to their clients, ensuring smooth operations and innovative solutions. The 1st & 2nd Line Support Engineer will be joining a dynamic team with lots on! This means you will be given the opportunity to dip into projects as well as … the usual BAU Support to clients over the phone and on-site. 1st & 2nd Line Support Engineer responsibilities include the following: Comprehensive support for Windows Server OS's, Office 365, Active Directory (including Azure AD), and Hyper-V environments. Supporting both project-based work and ongoing support more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

Project Support Coordinator/Project Planning Specialist £30,000 - £33,500 + Excellent Training + 16% Private Pension + 33 Days Holiday (3 Additional Holidays over Christmas) + Holiday Increases with time served + 10 Purchasable Days + 3x Life Insurance + Healthcare Cash Back + Sick Pay … alongside the scope of career progression to become a technical expert? This is a great opportunity to work as part of a small technically specialist team that will invest in you as you play a vital part in the growth of the expert team whilst you progress your career … analytical individual from a Projects background looking to be heavily invested in through in house training combined with external project management courses The Role: *Support Project Managers delivering high end projects on Commercial and Industrial sites *Working on projects with key stakeholders to ensure effective delivery *Further training and more »