2 of 2 Support Specialist Jobs in the East of England

Oracle Fusion Cloud Support Specialist required by large, public-sector organisation. Your role will be to provide hands-on functional support across a live Oracle Fusion Cloud environment. You will be the key point of contact for day-to-day support, resolving routine and complex functional … data and integration issues, working closely with business users, ICT teams and third-party suppliers to ensure a positive user experience. Alongside BAU support, you will configure enhancements, support quarterly Oracle updates, assist with testing and release management, design and maintain reporting and analytics. You will also help ...

delighted to be working with one our long-term clients. They are recruiting for a Customer Support Specialist to join their team on a full time, permanent basis. Key responsibilities will include: Handling all customer support queries on products and services Being the single point of contact … customers Providing service support to customers Qualifying and log customer cases in CRM system Updating documentation when required Working closely with system support and solution delivery teams Applying swarming methodology standards on case resolution The successful candidate will have: Experience in a similar role Proficiency with Microsoft Office ...