Job Title: ProductSupportSpecialist Department: Technical Responsible to Technical Manager Responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the highest level of technical service to maintain customer confidence in our products and enable EVOCA to achieve sustainable competitive advantage throughout the UK and Ireland. Work closely with the UK management team to ensure the UK strategy and business goals are achieved. Main … Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits correctly (coordinating diaries with the Technical Manager) and completing/distributing all relevant visit reports. Maintain good customer More ❯
Job Title:ProductSupportSpecialist Department:Technical Responsible to Technical Manager Responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the highest level of technical service to maintain customer confidence in our products and enable EVOCA to achieve sustainable competitive advantage throughout the UK and Ireland. Work closely with the UK management team to ensure the UK strategy and business goals are achieved. Main … Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits correctly (coordinating diaries with the Technical Manager) and completing/distributing all relevant visit reports. Maintain good customer More ❯
Kingswinford, West Midlands (County), United Kingdom
Pertemps Dudley West Brom Perms
We are recruiting a ProductSupportSpecialist to work for a leading company based in Kingswinford. This is an office-based role. you will report into the Technical Manager. You will be responsible for Management of the provision of technical solutions, installation assistance and field support to nominated accounts within a defined geographical region within UK and Ireland. Main Responsibilities Provide on-site technical support to our client base offering positive solutions to technical issues within a given time scale. Maximise assistance given to our clients by prioritising visits correctly (coordinating diaries … applications to good standard. Excel & PowerPoint Help Desk System (Salesforce) Technical Database (Salesforce) Planning & Organisation Time Management In return we will provide full productsupport and training, the opportunity to work for a highly stable company and an excellent remuneration package. More ❯
Job Title: Technical ProductSupport Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers … security needs are met. They are currently seeking a highly skilled and motivated Technical ProductSupport Engineer to join their team. Job Overview: As a Technical ProductSupport Engineer, you will be responsible for providing expert support to their customers, ensuring that their access … providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical ProductSupport has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
Job Title: Technical ProductSupport Engineer – Access Control Systems Job Type: Full-Time My client are a leading manufacturer of innovative access control solutions, providing high-quality security systems to organizations worldwide. They pride themselves on delivering cutting-edge technology and exceptional customer service to ensure their customers … security needs are met. They are currently seeking a highly skilled and motivated Technical ProductSupport Engineer to join their team. Job Overview: As a Technical ProductSupport Engineer, you will be responsible for providing expert support to their customers, ensuring that their access … providing detailed technical advice to customers. This is a fantastic opportunity for someone with a passion for technology and customer service. Technical ProductSupport has three primary responsibilities: 1. Taking ownership of customer issues reported and seeing these through to resolution 2. Researching, diagnosing, troubleshooting and identifying solutions More ❯
