1 to 2 of 2 Products Support Specialist Jobs in the North of England

on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers What You´ll Do … Team support of the sales department and tech support You will support our Tech support and sales colleagues in the retail/bodyshop, assessor, key account, and fleet segment with any inquiries. You create statistical evaluations and send them to the management … team. You support the team in projects and organize the communication to customers, cooperation companies e.g. via serial letter. You check contracts, orders, registrations and make sure that they comply with our general terms and conditions. You plan and organize internal events. You process and check contracts of more »

Clayton Associates Group are supporting an innovative cloud & software consultancy based in Leeds who are looking to recruit a Product Support Specialist to their team. The role would be best suited to a technology graduate or anyone with a strong passion for technology who is willing … themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via … phone, email, or support ticket systems. Client Onboarding - Guiding clients through the on-boarding process & with configuration, setup, and customisation of their products to meet their specific needs while providing ongoing support. Product Testing - Participate in product testing activities, including feature testing, regression testing, and end-to more »