1 to 25 of 41 Quality Management Jobs in London

application environment. The post holder will be expected to bring structure, ownership and governance to enterprise systems, while enabling innovation, operational efficiency, improved data quality and better decision-making across the Group. Salary: £105,000 - £115,000 (depending on experience) Working Pattern: Hybrid working (4 days onsite … remote) Closing Date: Sunday 26th July (subject to application response)**MAIN RESPONSIBILITIES*** Provide strategic direction, leadership and management for CWG’s enterprise systems function, ensuring core applications are aligned to the Group’s objectives, operating model and future business requirements.* Own and maintain the roadmap for key enterprise platforms ...

application environment. The post holder will be expected to bring structure, ownership and governance to enterprise systems, while enabling innovation, operational efficiency, improved data quality and better decision‐making across the Group. Compensation & Working Pattern Salary: £105,000 - £115,000 (depending on experience) Working Pattern: Hybrid working (4 days … onsite, 1 day remote) Closing Date: Sunday 26th July (subject to application response) MAIN RESPONSIBILITIES Provide strategic direction, leadership and management for CWG’s enterprise systems function, ensuring core applications are aligned to the Group’s objectives, operating model and future business requirements. Own and maintain the roadmap ...

more robust planning process through detailed analysis and recommendations• Lead at least one client engagement independently• Ensure regular client updates & meetings, stakeholder management, any failure or risk analysis of the project, data sources, tracking execution & success metrics is done effectively & efficiently• Solve business problems & develop a business solution using … RFPs and regular sales pitches• Contribute to firm growth by participating in training sessions• Coach & groom the team on analytics techniques, problem-solving, project management, client relationships. Requirements Minimum 5.6 to 10 years overall experience with 3 to 8 years of hands-on experience in running analytics projects Expert ...

organisation’s infrastructure and applications by proactively identifying, assessing, and remediating security vulnerabilities* Accountable for defining, leading and governing the Change and Release Management strategy across the enterprise translating business strategy into technological action by ensuring digital transformation efforts are stable* Accountable of leading the strategic direction of Incident … Problem and Event Management to maintain operational resilience* Provide leadership and insight on future tooling, technologies, promoting adoption of these within regions to support the ongoing modernisation of the Technology Resilience and Production Operations enterprise function* Own and manage cost and feasibility while planning and delivering Technology Resilience ...

TWCS Business Execution team, the Data Organization is responsible for establishing and implementing the overall data strategy and governance framework, ensuring high-quality data to drive business value. This Director-level role is a senior global position responsible for defining and executing the data strategy and roadmap, aligned with … across the organization. The successful candidate will collaborate closely with Data Engineering teams, Data Managers, ART Leadership, and Business Heads to oversee data governance, quality, and management processes, ensuring data integrity, security, and accessibility while identifying new opportunities to leverage data for business growth and operational efficiency. What ...

have a proven track record delivering large-scale mission-critical facilities, demonstrating exceptional leadership, technical expertise, commercial awareness, and a relentless focus on safety, quality, programme delivery, and client satisfaction. Working within a multidisciplinary project team, the Senior Construction Manager will coordinate contractors, consultants, client stakeholders, and commissioning teams … ensure projects are delivered safely, on schedule, within budget, and to the highest quality standards. Key Responsibilities Project Leadership Lead all on-site construction activities for hyperscale data centre developments. Develop and implement construction execution strategies aligned with project objectives. Drive project delivery from enabling works through structural, architectural ...

TWCS Business Execution team, the Data Organization is responsible for establishing and implementing the overall data strategy and governance framework, ensuring high‐quality data to drive business value. This Director‐level role is senior and global, responsible for defining and executing the data strategy and roadmap in alignment with … Trade product representative alongside Technology and Operations, and ensuring the achievement of Data OKRs as defined by technology investments. Responsibilities Data Strategy & Management: Lead the definition and execution of the Trade Data Strategy and roadmap, ensuring alignment with LOB product visions, design, channel alignment, and on‐premise and cloud ...

that will support the target state operating model. The role combines hands-on transformation delivery with ownership of operational data controls, governance, and data quality management across Markets. The successful candidate will lead execution of strategic initiatives focused on trade population, market data, reference data, business hierarchy, product … hierarchy, pricing environments, Critical Data Elements (CDEs), and Data Quality (DQ) controls. The role will work closely with Trading, In-Business Risk, Global Market Risk, Finance, Technology, Quants, and Control functions to deliver strategic improvements while ensuring a robust and scalable control environment. As the organization transitions from transformation ...

Data Management Lead London - Hybrid Up to £100,000 + bonus VIQU has partnered with one of the UK’s leading brands, currently seeking a Data Management Lead to join their developing data team as they continue to go from strength to strength. Committed to excellence, they … data and technology. The organisation has restructured its operations to better serve customers, adopt cutting-edge technologies, and drive exceptional business growth. The Data Management Lead will work closely with data governance, engineering and business teams, playing a key role in shaping and managing the organisation’s data practices. ...

LLMs), prompt engineering, retrieval-augmented generation (RAG), and model evaluation Contact center domain expertise including understanding of IVR/IVA design, routing strategies, workforce management, quality management, and CX metrics Preferred Qualifications Experience with agentic AI patterns including multi-agent orchestration, tool use, function calling, chain ...

PURPOSE The Chapter Lead, AI Product Management, will oversee the strategic direction and execution of product management activities across AI Stream. This role involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer … global responsibility across all AI development sites (London, Tokyo, etc.). DUTIES AND RESPONSIBILITIES The role includes setting the strategic direction for product management, leading the development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering ...

Manager About the Role An exciting opportunity has arisen for an experienced Workshop Manager to lead the end-to-end repair, refurbishment and operational management of a busy technical workshop supporting a large-scale, customer-facing technology environment. The successful candidate will provide both strategic and operational leadership, ensuring … efficient repair of electronic equipment, effective resource planning, high-quality technical outputs and continuous improvement across workshop operations. You will manage a multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services. ...

experienced Risk Analyst with a background in operational risk management? Do you enjoy working collaboratively across a business to identify, assess and manage risk while supporting a positive risk culture? Let Informed Recruitment help you take the next step in your career with an exciting opportunity to join … partnering with a leading organisation seeking an analytical and proactive Risk Analyst to support the implementation and ongoing development of its enterprise risk management framework. The role is offered on an initial six-month fixed term salaried contract with the potential of a permanent contract at the end. ...

Looking For We're looking for an experienced SAP consulting professional who combines deep SAP expertise with excellent consulting, communication and stakeholder management skills. Essential Experience Extensive SAP consulting experience gained within a consulting organisation or systems integrator. Proven experience as an SAP Solution Architect delivering enterprise-scale … advantageous. Technical Expertise Strong knowledge across SAP S/4HANA together with experience in several of the following areas: Finance (FI/CO) Materials Management (MM) Sales & Distribution (SD) Production Planning (PP) Quality Management (QM) Plant Maintenance (PM) Extended Warehouse Management (EWM) Procurement & SAP Ariba Human ...

drive process improvement and ensure business readiness for optimal adoption and utilisation of NiCE solutions across the enterprise Lead complete, comprehensive organisational change management with customer during engagements Own and manage senior stakeholder relationship and ensure active participation and sponsorship over the course of the engagement Manage consulting program … contact center environment preferred Experience with contact center enterprise software, and specifically deep domain experience in IVR/Routing/ACD and Work Force Management or Quality Management preferred Hands on experience of implementing AI/Digital products (such as Co‐pilot, Autopilot) from a people ...

ability to produceHigh Level Design and Low Level Design documents (must have) Expertise in integration architecture and design patterns Experience in Identity and Access Management, security best practices, and authentication protocols (e.g., OAuth2, SAML). Proven track record of leading secure, performant, and scalable solution delivery. Experience with cloud … ability to explain technical issues to both technical and non-technical audiences. Strong interpersonal skills; works well in teams and builds productive relationships. Champions quality, security, and best practice. Eager to learn, mentor others, and stay current with emerging technologies and methodologies. Thrives in dynamic, complex environments ...

teams to improve service delivery. Identify opportunities for automation and continuous improvement. Assist with budgeting, forecasting and resource planning. Ensure compliance with company policies, quality standards and best practice. Support senior management with strategic operational planning and business growth initiatives. About You The successful candidate will … teams within a fast-paced technology environment. Essential Skills & Experience Previous experience in an Operations Manager or Senior Operations role. Strong organisational and project management skills. Experience managing and developing teams. Excellent communication and stakeholder management skills. Ability to analyse operational data and produce meaningful reports. Strong problem ...

standards and strategic objectives. Lead and coordinate cross-functional project teams, ensuring they have the necessary resources and capabilities to deliver outcomes. Drive change management activities, including stakeholder engagement, training, communication, and adoption planning. Produce high-quality management information and programme reporting for senior leadership audiences. Foster … initiatives. Strong technology literacy with the ability to engage effectively with engineers, architects, and senior technology leaders. Demonstrated expertise in risk, issue, and dependency management within large transformation programmes. Exceptional stakeholder management and communication skills, including experience presenting to senior executives and governance forums. Strong problem-solving capability ...

Center capabilities and Power Platform. Support functional testing, UAT preparation and defect triage. Remain actively involved through go‐live and early‐life support. Adoption, Quality & Governance Design with adoption in mind, considering usability, role clarity and operational readiness. Ensure functional designs support reporting, quality management and continuous … Customer Service and/or Contact Center solutions in a functional role. Solid understanding of service operations and contact centre processes, including case management and interaction handling. Experience designing omnichannel journeys, queues, routing and agent experiences. Comfortable leading workshops, documenting requirements and producing functional designs. Experience supporting configuration, testing ...

innovation and continuous improvement. Assist with forecasting, resource planning and operational budgeting. Ensure compliance with company policies, procedures and industry best practice. Support senior management with strategic planning and business improvement initiatives. About You We're looking for an organised, proactive and commercially minded operations professional who thrives … enjoys driving continuous improvement. Essential Skills & Experience Previous experience in an Operations Manager, Senior Operations, or similar leadership role. Strong organisational and project management skills. Experience managing, motivating and developing teams. Excellent communication and stakeholder management abilities. Strong analytical skills with experience producing operational reports and KPI analysis. ...

join its small Compliance Team. Reporting to the Head of Compliance (CECs Data Protection Officer), you will lead CECs ISO 27001-certified information security management system, strengthen processes, and help shape policy. In this role, you will play a key part in ensuring information risk is managed effectively, that … confidently raising significant risks when needed. The key responsibilities of this role are to manage and continually improve CECs ISO 27001-certified Information Security Management System, oversee business continuity management for information and technology risks, and support the organisations development of a proportionate quality management approach ...

within a technology-focused business. Essential Skills & Experience Previous experience in an Operations Manager, Senior Operations or similar leadership role. Excellent organisational and project management skills. Proven experience leading, motivating and developing teams. Strong communication and stakeholder management abilities. Analytical mindset with experience producing operational reports … analysis. A proactive approach to problem-solving and continuous improvement. Proficiency with Microsoft Office and business management systems. Previous experience within an IT Services, Managed Service Provider (MSP), technology or technical services environment is highly desirable. Desirable Experience leading operational improvement or business transformation projects. Understanding of managed service ...

standards, controls, and operational processes across data and enterprise systems Establish Data Ownership and Stewardship models across business domains Lead the strategy for metadata management, data cataloguing, lineage, and classification Define and embed Data Quality Management frameworks and KPIs Create governance approaches for AI usage, approval processes … Legal, Risk, Security, Architecture, and Technology teams to ensure regulatory compliance and operational alignment Drive governance adoption through communication, training, stakeholder engagement, and change management Chair governance forums and report progress, risks, and adoption metrics to executive stakeholders Support enterprise transformation initiatives by embedding governance into delivery and change ...

level data challenges Reporting & Stakeholder Engagement Report to the Global Privacy and Data Protection Director (London-based) Work closely with Global Privacy and Risk Management teams, including: Operational Risk Ethics and Compliance Contract Risk Engage with regional business stakeholders, including: Regional Managing Directors Regional Boards Regional Risk Management representatives Collaborate with central services teams: Finance HR IT Liaise with other risk roles outside Risk Management (e.g. SOX monitoring teams) Interface with external advisors such as lawyers, insurance brokers, and the wider Risk, Ethics and Compliance team Qualifications & Experience AI and Data Governance Expertise: Strong understanding ...

expertise, business insight and stakeholder influence with visibility across Lloyd's, the market and external regulators. Role You will own the end-to-end management of the Member Capital data estate, ensuring the systems, tools and reporting processes that support capital setting remain accurate, robust and future-ready. Working … governed, analysed and delivered. You will also identify opportunities to improve efficiency through modern technologies and automation while maintaining the highest standards of data quality and control. Responsibilities Capital data and reporting: Lead the collection, validation and maintenance of syndicate capital data and related datasets. Produce high-quality ...