Blakeney, Gloucestershire, United Kingdom Hybrid / WFH Options
Hunter Selection
Service Analyst - Gloucester (Hybrid working) - £30,000 - £35,000 + Excellent Benefits We're looking for an experienced IT Service Analyst to join a collaborative team supporting a core Management Systems and associated platforms used in fast-paced operational environments. You'll be a key player in ensuring the performance, security, and continuous improvement of these vital systems. Benefits … days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount Requirements for the IT Service Analyst: Providing frontline and back-end application support for a Management System and related platforms Investigating incidents, resolving system issues, and managing requests for change Collaborating with technical teams including developers, DBAs, and network support Monitoring performance and coordinating service recovery … and updates Supporting security, compliance, and data management best practices Contributing to testing, release management, and early-life support for system upgrades Participating in out-of-hours support and occasionally representing the team at events What You'll Bring as the IT Service Analyst: Strong IT support experience in complex environments Experience with Window o/s, Active More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum 32 days holiday, government pension
Role DescriptionThe provision of application (RecordsManagement System (RMS)) maintenance and support services, either directly tousers of the systems or service delivery functions. Support typically includes investigation and resolution of issues andmay also include performance monitoring. Issues may be resolved by providing advice or training to users, by devisingcorrections (permanent or temporary) for faults, making general or site … coordination of appropriate and timely responses to incident reports, including channelling requests forhelp to appropriate functions for resolution, monitoring resolution activity, and keeping clients appraised of progress towardsservice restoration.The management of changes to the service infrastructure, including service assets, configuration items and associateddocumentation. Change management uses requests for change (RFC) for standard or emergency changes, and changesdue to … security and demonstratesroutine security practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information) awareness. Cybersecurity More ❯
Longlevens, Gloucester, Gloucestershire, England, United Kingdom
2MRW GROUP LIMITED
Act as the Single Point of Contact (SPOC) and a decision maker for RecordsManagement System (RMS), Digital application (Pronto) and Command & Control (CAD) change and they will lead the Business’s User Group. This pivotal role will ensure only one method to change functionality across the three integrated systems. To represent Gloucestershire Business at national, regional and … to evolve and develop the force relationship around product development. To coordinate developments within RMS making sure it remains updated and fully supportive of the operating mode, including holistic management across associated systems, to ensure continued parity between the interfaces. To optimise performance and effectively manage changes, oversee, monitor, and address development and change requirements within RMS and associated … of specialist advice and guidance to RMS, Pronto & CAD stakeholders to ensure that responses are delivered within appropriate policies and legislation and achieve the best possible outcomes. Monitoring and management of the performance of the trio of systems and the requirements for Gloucestershire Business, devising and implementing effective strategies to identify issues and improve force team/individual performance More ❯
establish, plan, manage, deliver, and control change programmes and projects in line with the project framework. Assist the PMO Project Manager in developing, implementing, and maintaining programme and project management structures and tools to enable effective management and delivery of change programmes and projects across the BTQ Regeneration programme. Prepare project reports, including status reports, risks, assumptions, issues … and decision (RAID) logs, and project dashboards, tracking and analysis of spend and budgetary information across the full project portfolio. Be accountable for the recordsmanagement processes and set up of BTQ projects and programmes, ensuring compliance with information and data requirements. Support the PMO Project Manager in maintaining the BTQ SharePoint site, ensuring it is kept up … secure movement of data within, into, and out of the organisation. Person Specification Essential Qualifications and Knowledge Good standard of general education and relevant practical experience in a project management environment. Excellent IT skills, including Outlook, Word, Excel, PowerPoint, Power BI, and Microsoft Project entry and reporting. Experience Providing project support for a wide range of projects and programmes. More ❯
GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with recordsmanagement systems is desirable More ❯
Gloucester, Gloucestershire, Quedgeley, United Kingdom
Data Careers Ltd
GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with recordsmanagement systems is desirable More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Data Careers
GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with recordsmanagement systems is desirable More ❯
GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with recordsmanagement systems is desirable More ❯
Gloucester, Gloucestershire, Quedgeley, United Kingdom
Data Careers Ltd
GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with recordsmanagement systems is desirable More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Data Careers
GDPR, data protection, and information security Ability to communicate complex data issues clearly to technical and non-technical audiences A logical, analytical approach and attention to detail Experience with recordsmanagement systems is desirable More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
next move. We’re working with a well-established organisation operating in a dynamic and fast-paced sector, supporting mission-critical applications. This role focuses on supporting a key RecordsManagement System (RMS), along with associated platforms like CAD and mobile solutions, systems that truly matter. What You'll Be Doing Providing 2nd/3rd line application support More ❯
smooth service integration. Engage with diverse stakeholders, partners, and suppliers. Provide expert consultation on service delivery and project implementation. What We’re Looking For: Proven experience in a Service Management role. Strong stakeholder management and communication skills. Experience working with external partners and suppliers. Ability to lead through change and manage complex service transitions. Familiarity with recordsmanagement systems (RMS) is desirable. More ❯
Cheltenham, Gloucestershire, UK Hybrid / WFH Options
LA International Computer Consultants Ltd
Alfresco Developer - Outside IR35 An Alfresco Developer is required. You will work with a team to design, developer and implement enterprise content management solutions (ECM) using Alfresco. Candidates will have a strong background in Alfresco architecture, content modeling, and integration with enterprise systems. Experience/skills required: - Strong experience with Alfresco Content Services and Alfresco Share/ADF. - Expertise … in content modeling, workflow design, and security (ACLs). - Familiarity with Alfresco Governance Services and Records Management. - Proficiency with Alfresco APIs (REST, CMIS). - Solid understanding of Solr indexing and search integration. - Experience with enterprise application integration. - Working knowledge of PostgreSQL or MySQL. The role is for 2 months initially and based from home. It is outside IR35. To More ❯
Gloucester, Gloucestershire, UK Hybrid / WFH Options
LA International Computer Consultants Ltd
Alfresco Developer - Outside IR35 An Alfresco Developer is required. You will work with a team to design, developer and implement enterprise content management solutions (ECM) using Alfresco. Candidates will have a strong background in Alfresco architecture, content modeling, and integration with enterprise systems. Experience/skills required: - Strong experience with Alfresco Content Services and Alfresco Share/ADF. - Expertise … in content modeling, workflow design, and security (ACLs). - Familiarity with Alfresco Governance Services and Records Management. - Proficiency with Alfresco APIs (REST, CMIS). - Solid understanding of Solr indexing and search integration. - Experience with enterprise application integration. - Working knowledge of PostgreSQL or MySQL. The role is for 2 months initially and based from home. It is outside IR35. To More ❯