Birmingham, West Midlands, West Midlands (County), United Kingdom
Crimson
development, testing, and deployment of tailored and integrated solutions-with clear documentation. Domain expert : Maintain deep knowledge of supported applications and promote best practices in software architecture, configuration/releasemanagement, testing, and documentation. Technical leadership & mentorship : Serve as the go-to technical adviser, mentor colleagues, and support the Practice Lead and team members. Flexible roles : Step into More ❯
maintenance to the clients' system environments by keeping records of client functionality, environment, and client specific documentation while providing to more senior levels for review and feedback. Participates in releasemanagement between Service Desk, Compliance and Project as well as client activities such as Payment Card Industry audits and internal projects, ensuring that code release doesn't … installation, certification, issue resolution, business, requirements gathering, technical design, technical presentation, experience in writing and analyzing Prime Licensing code a plus IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification. What Are Our Desired Skills and Capabilities? Skills/Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Mason Frank International
Job Title: Salesforce Release Manager Location: Remote (UK-based only) Contract Type: Fixed Term - 12 Months Salary: £60,000-£75,000 per annum About Us A leading manufacturing business headquartered in Birmingham, UK, committed to innovation, quality, and customer satisfaction. As they continue to expand our digital transformation journey, they are are looking for a skilled Salesforce Release … fixed-term contract. This is a key role supporting the stability and evolution of our Salesforce platform, which is critical to the commercial operations. Role Overview As a Salesforce Release Manager, you will oversee the planning, coordination, and execution of Salesforce releases across multiple environments. You'll work closely with internal stakeholders, Salesforce developers, and third-party vendors to … ensure that all releases are delivered efficiently, with minimal disruption to users and business operations. Key Responsibilities Own and manage the end-to-end Salesforce release lifecycle, including sandbox management, deployment planning, and release governance. Coordinate with development, QA, and business teams to schedule, test, and deploy changes to Salesforce environments. Ensure release documentation, change logs More ❯
deployment with environmental considerations What we're looking for: Essential Previous experience in a Salesforce-related role Salesforce Admin 201 (ADX201) certification Strong understanding of incident, problem, change, and releasemanagement processes Excellent stakeholder management skills, with excellent communication and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time … management and decision-making abilities Desirable: ServiceNow experience ITIL Service Management Framework knowledge JIRA experience Additional Salesforce Certifications (Sales/Service Cloud) Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites is expected What's next? Apply today, so we can make a difference for generations to come. We More ❯
WMP Logistic Centre, 3 Elliott Way, Birmingham, England
NEC SOFTWARE SOLUTIONS UK LIMITED
site maintenance and track work across various equipment Assist in resolving basic faults and confirm fault details as part of incident investigation and resolution Update incidents using the Service management toolset and provide updates to the customer, engineers and managers on the status where required Provide service support and has an understanding in the delivery of Incident, Change and … Configuration management The duties of an Apprentice are detailed in subsequent sections. Performing in this role requires that certain activities are carried out within the following process areas: Support of Incident and Service Requests Assist with Configuration Management updates Assist with Change Management updates Awareness of ReleaseManagement Awareness of Problem Management Incident and … Service Requests: In respect to Incident & Service Request Management, the Apprentice is expected to: Monitor Incidents assigned to the team and assist with management to resolution Ensure accurate incident status and investigation information is recorded by on a regular basis Support delivery of customer Sales orders and queries within Service Requests and track fulfilment and delivery Support escalations More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
EA First Compass House
handover to support of a number of infrastructure upgrade and replacement projects at ExtraCare locations. Lead on the delivery of the following projects: IT Stabilisation Wi-Fi Replacement Building Management Systems Telephony LAN Redesign Comms Room Remediation Server Infrastructure Produce and maintain a plan and schedule for each project, considering technical dependencies and availability of locations. Management responsibility … to stakeholders regularly to ensure transparency and alignment. Monitor resource allocation and productivity to maintain project timelines. Ensure design documents are produced and peer reviewed, ensuring ExtraCare change and releasemanagement policies and standards are followed. Assisting with 'hands on' implementation and configuration work subject to available capacity. Maintain comprehensive documentation of project plans, timelines, budgets and deliverables. … two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITIL Foundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN (IP addressing, vlans, routing, layer 2/ More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
handover to support of a number of infrastructure upgrade and replacement projects at ExtraCare locations. Lead on the delivery of the following projects: IT Stabilisation Wi-Fi Replacement Building Management Systems Telephony LAN Redesign Comms Room Remediation Server Infrastructure Produce and maintain a plan and schedule for each project, considering technical dependencies and availability of locations. Management responsibility … to stakeholders regularly to ensure transparency and alignment. Monitor resource allocation and productivity to maintain project timelines. Ensure design documents are produced and peer reviewed, ensuring ExtraCare change and releasemanagement policies and standards are followed. Assisting with 'hands on' implementation and configuration work subject to available capacity. Maintain comprehensive documentation of project plans, timelines, budgets and deliverables. … two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITIL Foundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN (IP addressing, vlans, routing, layer 2/ More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Pdsluk
Change & Release Manager-North West Our client, a leading player in the automotive industry, is seeking a dynamic Contract Change & Release Manager to join their team in the North West of England. With a workforce of over 750 dedicated professionals, this private company is at the forefront of innovating vehicle software. The ideal candidate will possess a strong … background in Engineering , alongside experience in ITIL , change management, and release management. You will play a pivotal role in overseeing change governance and risk management initiatives within a complex technical infrastructure. This position offers the flexibility of hybrid working , allowing you to balance your professional and personal life effectively. If you are passionate about the automotive sector More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Network IT
on Lead Application Support professionalis sought to support and enhance enterprise applications within a large, complex IT environment. Youll take a lead role in application support, incident and problem management, integrations, and upgradeswith a focus on service quality, user experience, and technical resilience. This role is ideal for someone with experience in system support, implementations, and release processes … improve application support processes, SLAs, and service levels. Manage incidents, investigate root causes, and coordinate effective resolutions. Drive system upgrades, migrations, and other technical debt projects. Coordinate testing and release activities across platforms. Provide second/third-line support across multiple enterprise applications. Assess and implement change requests in alignment with service management principles. Support data governance, service … Understanding of academic or public-facing library systems (e.g., Alma, Primo, E-Prints) is advantageous. Skilled in problem-solving, technical diagnosis, and proactive service improvement. Experienced in change and releasemanagement, including testing and deployment. Excellent communication skills, with the ability to engage technical and non-technical stakeholders. Awareness of equality, accessibility, and sustainability in technology delivery. More ❯
the technology and services supporting the organisation. Our end user computing devices are leading edge, and we are making significant progress in delivering new cloud-based services. Our service management and information management services are very highly regarded within the organisation and pride themselves on excellent customer service. Our commercial team has built strong relationships with suppliers and … our project management team is embedded in our corporate change programme, transforming the older legacy systems that have underpinned the organisation for a long time. As HSE's Release Manager, you will oversee the releasemanagement lifecycle, which includes scheduling, coordinating, and managing releases across the organisation for multiple applications. It will involve coordinating various teams More ❯