BMC Helix Consultant ITSM / Solution Architect
- Hiring Organisation
- 17918
- Location
- Rugby, Warwickshire, United Kingdom
large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service … complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud ...