9 of 9 Remote Desktop Jobs in the East Midlands

within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯

within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯

within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯

We are looking to strengthen our IT team with a Desktop Support Engineer based at Hattersley. You will report directly to the Head of IT, and your role will encompass all IT Desktop support tasks. Key responsibilities will include: Provide highly skilled IT support, resolving user issues efficiently. Respond to and manage IT support tickets within the SLM … Essential: Previous experience in a similar role. A self-starter with enthusiasm for technology. Self-motivated with a flexible approach to work. Knowledge of help desk software, databases, and remote desktop tools. Vigilance and attention to detail. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. Customer service orientation. Ability to proactively research issues to More ❯

escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯

builds and configurations for new equipment. Operate a Tech Bar 5x per week on a rotational schedule, offering face-to-face user support. Resolve 2nd line software issues , including remote desktop troubleshooting and ticket management. Collaborate with other IT teams and escalate issues as needed. Maintain documentation of fixes and ensure ITSM systems are kept up to date. … Proven experience in a similar desktop support or technician role . Strong knowledge of Windows desktop environments and hardware configuration. Experience with break-fix diagnostics and desktop/laptop builds . Excellent interpersonal skills, especially in a customer-facing support environment (Tech Bar). Proficient in remote support tools and ITSM ticketing systems . Able to More ❯

Engineer to become a part of their team. NOTE: Active SC Clearance will be utilised. Responsibilities: Working with the hardware team providing break fix and hardware diagnostics. Laptop and desktop builds. Working on the Tech Bar on a rota. Software BAU working on 2nd line tickets and remote desktop. Project experience/Field work experience desired but not … needed. Full UK Driving license and access to own vehicle. Happy to travel to remote sites across the UK when needed. Happy to stay overnight when required. Soft Skills: Flexible approach and ability to work co-operatively within a newly created team environment. Should be a self-starter and be able to perform quality assurance and control to create More ❯

ideal candidate will have experience in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software BAU tasks, second-line ticket resolution, and remote desktop support. Additionally, the candidate will participate in Tech Bar services five times a week on a rotational basis. Your Responsibilities * Collaborate with the hardware team to diagnose … IT-related issues on a rota basis (5 times a week). * Manage software BAU tasks, ensuring business operations run smoothly. * Troubleshoot and resolve second-line tickets efficiently. * Deliver remote desktop support to users, diagnosing and resolving technical problems remotely. * Maintain documentation of technical issues and solutions for knowledge sharing. You Will Have * Active SC Clearance * Proven experience … in IT support, with a focus on hardware diagnostics and repair. * Strong understanding of laptop and desktop builds. * Proficiency in software troubleshooting and second-line support. * Experience in remote desktop support and ticket management systems. * Ability to communicate effectively with users and colleagues in a professional environment. * Must be a British National. * Certifications such as CompTIA A+ More ❯

step into a fast-paced, office-based support environment. This is a front-line position, responding to technical issues from customers, engineers, and partners primarily via phone, email, and remote access tools. If you have experience supporting or working with systems such as networked security systems, cloud-based printers, IoT-enabled devices, automated vending machines, industrial machinery, or connected … contact for diagnosing and resolving hardware and software issues across a portfolio of smart and connected products. Key Responsibilities Include: Providing first-line technical support via phone, email, and remote desktop platforms Troubleshooting issues related to cloud-connected systems, IoT devices, and electronic hardware Assisting customers and field engineers with setup, configuration, and fault resolution Escalating complex cases … Logging, managing, and tracking support cases using internal helpdesk systems Keeping up to date with product updates, security protocols, and best practices Occasionally supporting system rollouts or installations, including remote configuration Candidate Profile: We are seeking technically minded professionals with the following: A background in Electrical or Electronic Engineering (e.g. medical devices, ATMs, industrial automation, connected printers, or access More ❯