Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and … OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple RemoteDesktop, and Microsoft RemoteDesktop Experience supporting Microsoft Teams, Zoom, Webex, Google … Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/RemoteDesktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo more »
when requiring third line support. Technical Experience needed: A minimum of 24 months IT Support experience in a 1st/2nd line support role. Desktop/Remotedesktop Windows Server administration/troubleshooting Microsoft Exchange administration 365 Administration and troubleshooting Active Directory management and GPO administration MDM more »
Active Directory, DHCP, DNS, and Group Policy) VMware vSphere (or other Virtualisation Experience) Microsoft Windows 10 – General knowledge, Installation & Troubleshooting skills Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Knowledge of all recent versions of Microsoft Office including 365 and Microsoft … to work independently and be an integral part of the team Desirable: Office 365 and Exchange administration. Kaspersky Antivirus Software Jira/Confluence SCCM RemoteDesktop Services (RDS) PowerShell Scripting Linux Exposure Why Edenred PayTech? We are a subsidiary of the Edenred group a Mastercard Principal Member, and more »
tracked and replenished as required. Administer Active Directory and ensure that its structure and integrity is maintained. Assist with home installs, provide support at remote/client sites, and develop self-help guides and documentation for the IT portal. Key Skills: Office 365 Windows 10 Active Directory Microsoft Exchange … Microsoft Teams RemoteDesktop Services Windows Server 2012 – 2016 Aware of ITIL processes Desktop/Laptop builds using imaging tools/SCCM more »
Exchange and SharePoint, Microsoft Teams Windows Server & SQL Server Active Directory/Azure AD SCCM/Endpoint, InTune Apple, Android & Microsoft Mobile Devices RemoteDesktop Services Audio-Visual and meeting room equipment Project Coordination experience: Ability to assess requirements with a Cloud-first approach Provide business case recommendations more »
VDI Technologies: Experience in designing, implementing, and managing VDI solutions such as VMware Horizon, Citrix Virtual Apps and Desktops (formerly XenDesktop/XenApp), Microsoft RemoteDesktop Services (RDS), etc. Experience with databases and SQL. Network Understanding: An understanding of networking protocols, software-defined networking, and its security is more »
to users, troubleshooting various issues, administering user accounts, documenting and managing incidents, responding to user queries via phone, email, or tickets, diagnosing problems, providing remotedesktop support, conducting training, participating in ongoing training, performing routine maintenance updates, documenting standards and configurations, facilitating knowledge transfer, creating and maintaining platform … skills with the technologies we support. Experience in downloading and deploying patches Understanding of current macOS, Jamf, iOS A high level understand of Windows Desktop Operating systems configurations Basic scripting tools knowledge, Command Shell Script Strong troubleshooting skills to including logging of issues and root cause analysis Strong communication more »
colour formats used in an Animation/VFX environment. Knowledge of MPA-TPN (Trusted Partner Network) IT security policies and implementation guidelines. Knowledge in remotedesktop workflows and implementation (Teradici - HP AnyWare). Knowledge in MS Azure or AWS environments. Knowledge in VFX software licensing. Ability to prioritise more »
or technical support role. Strong technical knowledge and troubleshooting skills in cloud-based solutions and environments. Familiarity with customer support tools, ticketing systems, and remotedesktop applications. Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail. Strong desire to provide excellent customer more »
D365 Administration and customisation. a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. familiar with RemoteDesktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). solver, detail oriented, pro-active and more »
