1 of 1 Remote Desktop Jobs in Solihull

other IT systems. Log, track, and manage incidents in the ticketing system, ensuring accurate and timely updates. Perform basic diagnostics and problem-solving using remote desktop and diagnostic tools. Set up and configure end-user devices, including laptops, desktops, mobile devices, and peripherals. Support Joiners, Movers and Leavers … leaver account administration. Collaborate with other IT support teams and third-party suppliers, escalating and assisting with more complex issues where required. Provide remote and on-site support to field-based engineers where needed, including basic device, connectivity, account access and application support. Maintain a knowledge base for known ...